Sales Data Manager

Reference: 3998

Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Data Management Team Would you like to play a key role in shaping how sales data is managed and used across Softcat?

We are looking for a Sales Data Manager to establish and lead our Sales Data Domain. This is a strategic, cross-functional role where you will oversee the lifecycle of sales-related data, ensuring it is trusted, governed, high quality and fit for business use.

Working closely with colleagues across Data, Sales, Commercial and CRM, you will help define our vision for sales data and identify opportunities to improve its quality, accessibility and value across Softcat.

Success. The Softcat Way. Softcat is one of the UK's leading IT infrastructure providers and a FTSE 250 listed company. Our core values are Passion, Intelligence, Fun, Responsible and Community, and we help our customers use technology to succeed by putting our employees first.

What you'll be doing

Establishing and maintaining the Sales Data Domain, including its scope, key data assets, business rules and governance processes

Working with the Data Management Lead and wider data leadership team to create a clear sales data roadmap aligned with business goals

Identifying opportunities to improve sales data through initiatives including CRM transformation, Customer 360, Master Data Management and trusted reporting

Creating and maintaining standards, policies and procedures for the ownership, handling and use of sales data Defining and monitoring data quality measures and driving activity to resolve underlying data issues

Implementing controls that improve the completeness, accuracy, consistency and timeliness of sales data Supporting compliance with data governance, security and data protection requirements

Collaborating with Data Visualisation, Business Intelligence and Data Engineering teams to improve data availability and usability [Sales Data...nager - JD | Word]Building strong relationships with Sales Leadership, Commercial teams, CRM stakeholders and other Data Domain Managers Acting as the main point of contact for sales data queries, issues and change requests

Representing the Sales Data Domain within governance forums and working groups

Partnering with Sales Operations, Commercial and CRM teams to understand business processes and data requirements within Customer Central, Microsoft Dynamics 365 and related platforms

Assessing how organisational, process and system changes could affect sales data

What we need from youA strong understanding of sales processes

Experience working with data in an operational, administrative, analytical or reporting environment

Experience in data management and data quality

Strong Microsoft Excel skills

Knowledge of CRM data, ideally within Microsoft Dynamics 365 or a similar platform

Excellent analytical and problem-solving skills

Strong attention to detail and a focus on maintaining accurate, complete and trusted data Experience managing data-focused products, platforms, processes or datasets

Excellent organisation and time-management skills, with the ability to balance multiple priorities

The ability to translate business requirements into practical data management solutions

Confidence communicating technical concepts to non-technical stakeholders

Strong project management, influencing and cross-functional collaboration skills

It would be great if you also hadAn understanding of metadata, data lineage and business data definitions

Knowledge of SQL Experience with Microsoft Purview, Profisee, Power BI or similar data management and reporting tools

Knowledge of Softcat's sales, customer or…