Burns Automotive Service Advisor

Apply for the Burns Automotive Service Advisor role at Burns Buick GMC Genesis Hyundai in Marlton, NJ.

Burn's is seeking a motivated and customer-focused Service Advisor. We are looking for someone who is comfortable with computers, great with people, organized, well-spoken, and ready to thrive in a fast-paced environment.

• Greet customers and provide exceptional service throughout their visit.
• Listen to customer concerns and accurately document issues.
• Communicate with technicians to determine necessary repairs and services.
• Prepare clear, accurate estimates.
• Explain repair recommendations in an easy-to-understand manner.
• Obtain customer approval before proceeding with repairs.
• Schedule service and repair appointments.
• Follow up to ensure customer satisfaction.

• Strong punctuality and reliability.
• Excellent verbal and written communication skills.
• Strong problem-solving skills and attention to detail.
• Proficient computer skills for entering and retrieving customer information.
• Ability to multitask and prioritize in a fast-paced environment.

• Competitive pay.
• Comprehensive benefits including medical, dental, vision, etc.
• 401(k) with company match.
• A supportive team environment.
• Opportunities for growth in the automotive industry.

Entry level

Full-time

Other

Automotive

Marlton, NJ – Salary range: $50,000 - $150,000.

We welcome applicants passionate about delivering exceptional customer service. Please apply with your resume and references.