Clinical Care Coordinator

Clinical Care Coordinator

Marlton, New Jersey, United States - Full Time

Start Date: Immediate

Expiry Date: 25 Jan, 26

Posted On: 27 Oct, 25

Experience: 2 year(s) or above

Remote Job: Yes

Telecommute: Yes

Sponsor Visa: No

Skills: Compassion, Empathy, Customer Service, Care Coordination, Care Management, Documentation, Communication, Organization, Multitasking, Technology Proficiency, Healthcare Knowledge, Team Collaboration, Problem Solving, Time Management, Adaptability

Industry: Hospitals and Health Care

Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust.

We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!

Ennoble Care is looking for a full‑time, experienced Clinical Care Coordinator that will work out of our Marlton, New Jersey office. The position aligns with our motto, “To Care Is An Honor.” This role is responsible for ensuring that Ennoble Care provides high quality care services. They work with clinicians, staff and patients to reach healthcare goals and keep the lines of communication open.

In this role, you should be compassionate, experienced and highly organized. You will play an important part in our ability to provide exceptional care by managing the individual care providers, including scheduling and providing support for caregivers and families.

• Complete individualized patient care plans and perform care management and care coordination services using Ennoble Care’s electronic medical record system.
• Frequent contact with patients to provide care coordination, support, and manage compliance with the care management programs to increase positive outcomes.
• Document all client communications (verbal or written) accurately.
• Communicate to and from Primary Care Clinician or designee regarding patient emergent needs and/or life‑threatening episodes and to ensure comprehensive care plans are complete and accurate.
• Keep Team Supervisor informed of all issues pertinent to the care plan process and any known or perceived issues.
• Demonstrate ability to work with various cross‑organizational areas to meet the needs of Ennoble Care’s patients, their family members and partner facilities.
• Become skilled at using technology including secure email, telephone system, electronic medical records, etc.
• Adhere to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications.
• Exhibit excellent customer service skills demonstrated by positive feedback from customers and patients.
• Contribute as a positive member of the department by supporting all team members in a productive and constructive manner.
• Utilize a computer, telephone, copy machine, and other office equipment as necessary.

Utilization of a computer, telephone, copy machine, and other office equipment as necessary.

• Must be comfortable with speaking on the phone for large amounts of the day.
• Must be compassionate and empathetic towards our patients, always demonstrating exceptional customer service.
• Ability to take accurate notes to document each task in a timely manner.
• Ability to multitask between different patients and work streams while remaining organized and efficient with time.
• Ability to thrive in a fast‑paced environment.
• Must be able to work full-time, Monday through Friday, daytime hours, on‑site in Voorhees, New Jersey.
• Must be proficient in using a computer, including Outlook and other Microsoft Office programs.
• Knowledge of basic healthcare terms, conditions, roles, and basic care principles.
• Candidate must be able to pass a drug screen, background…