Surveillance Investigator

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well.

Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Gallagher Bassett Technical Services is seeking a qualified surveillance professional to become a valued member of our Surveillance Investigation team in the South Jersey / Pennsylvania. The ideal candidate for this position must be a proactively motivated individual with the ability to work independently, deliver detailed reports on time, and work varying hours, including weekends to perform surveillance activities.

• Salary is $25 – 30.00/hr.
  
  - (We pay mileage and expenses)
• This is a W-2 position.
• Hours - No designated hours - will need to work mornings, afternoons, evenings and or weekends
• Casual - up to 30 hours a week - no benefits
• You must meet our U.S. Eligibility requirements for work authorization as noted under "Additional Information" at the bottom of the job description.

• Position reports to the Managing Director
  - Surveillance and will be primarily a field position.
• Position requires a reliable vehicle and travel within the South Jersey / Pennsylvania.
• Majority oftime will be engaged in on-site surveillance with the balance of time performing report preparation, planning, and coordination with other investigators.
• Position requires daily updates and timely detailed reports, submitted electronically using Microsoft Word and to upload video/digital photographs.
• Ideal candidates will have experience with field surveillance techniques.

About you

Required:

• High school Diploma or GED.
• 1 to 2 years Surveillance experience.
• Detail oriented with effective written and oral communication skills.
• Computer skills including Word.
• Position requires on-site surveillance therefore candidate must have:
  • Valid driver’s license and reliable motor vehicle transportation.
• Availabilityfor off-hours and weekend work.
• Must have own video surveillance equipment.

Work Traits:

• Ability to deliver work on a timely basis.
• Good customer service focus.
• Good time management skills.

#LI-KB3

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

The benefits summary above applies to fulltime positions. If you are not applying…