Capriotti's Sandwich Shop - Assistant Manager

Benefits

• Employee discounts
• Flexible schedule
• Free uniforms
• Training & development

• Sign‑on bonus (permanent hire)
• Competitive pay
• Flexible schedule
• Employee discounts
• Ongoing training

Capriotti’s Sandwich Shop is a fast‑growing, fast‑casual restaurant brand with over 100 locations and a strong focus on aggressive expansion. We pride ourselves on quality, service, and a fun, fast‑paced work culture driven by our people. Every team member matters, and every contribution counts.

As Assistant Manager, you are the face of Capriotti’s — ensuring every guest enjoys uncompromising quality and service
. You’ll lead the team to deliver hot food hot, cold food cold, fresh ingredients, and a spotless shop, all with a genuine smile.

• Recruit, hire, and retain top talent
• Coach, develop, and motivate team members following Capriotti’s training standards
• Identify development needs to foster growth and retention

• Prepare fair, cost‑conscious schedules without sacrificing guest satisfaction or morale
• Maintain high service standards and uphold company culture

• Ensure proper preparation, portioning, and presentation of all menu items
• Uphold Capriotti’s recipes for consistent guest experiences
• Oversee compliance with health, safety, and maintenance regulations

• Handle cash management, deposits, cost of goods, labor, and other financials
• Promote a “salesmanship” culture at the counter with suggestive selling techniques
• Manage purchasing, inventory, and waste control effectively

• Support local and brand‑wide marketing initiatives
• Communicate effectively with team members, guests, vendors, and corporate
• Build trust across all shop relationships

• Analyze challenges and make sound decisions
• Stay calm and adaptable under pressure and shifting priorities

• Service‑oriented with a strong desire to help others
• Time management skills; able to multitask while maintaining focus on guest experience and product quality
• Tech skills
  : POS system experience; computer literacy (email, spreadsheets, documents)
• Food Handler Certification (or ability to obtain one)

• Work in temperatures from 0°F to 100°F
• Stand/move for extended periods
• Lift 50 lbs. up to 10 feet; balance and carry 25 lbs. up to 50 feet

If you’re ready to wear many hats, grow your career, and bring passion and excellence to a dynamic team, Capriotti’s Sandwich Shop wants to hear from you!