Events Coordinator - MM

Description

Job Purpose

The Events Coordinator at Marquette Mountain Resort is responsible for the direct solicitation and booking of private events for all seasons including but not limited to; weddings, family reunions, sports teams, ski groups, holiday parties, birthdays, graduation parties and other catering events. They may also be involved in the planning and coordination of public events including exhibits, festivals, concerts, mountain events and races (summer and winter).

The Events Coordinator reports to the Resort Operations Manager.

Shift: Must have open availability, including, weekdays, weeknights and weekends

Essential Duties and Responsibilities:

• Works closely with the Resort Operations Manager and the General Manager to plan and coordinate private and public events held at Marquette Mountain
• Solicit, and book new and repeat business to maximize venue and catering revenue to meet & exceed goals.
• Conduct site visits/meetings for prospective clients.
• Timely follow up of all leads generated via the MMR Wedding Request Form and any other leads that are received.
• Timely communication with winter group(s) and race inquiries.
• Provide regular updates to management on private event bookings.
• Provide recommendations to management around pricing strategies to capture accounts while
• maximizing revenue.
• Work closely with management to ensure all communication materials; MMR Wedding and Events sections of the website as well as other social media sites, are up to date in reflecting the most current offerings from MMR events.
• Maintain a monthly contact log of inquiries/follow ups.
• Maintain accurate, comprehensive records and files to provide group history and data.
• Partner with Food and Beverage management to ensure all event information transfer is communicated accurately within all departments
• Notify management regarding customer specifications and needs when requiring support from other departments, efficiently respond to customer needs.
• Identify and attend industry appropriate events to connect with sales opportunities (i.e. wedding expos, ski shows, etc).
• Develop and maintain a current list of outside vendors reflecting services not provided by Marquette
• Mountain Resort for either private or public events
• Notify Resort Operations Manager promptly of any matters of significance with the potential to affect an event
• Any and all other duties as assigned.

Competencies:

• Thorough understanding of Marquette Mountain contract policies to ensure accurate delivery and risk management during events
• Required software knowledge to include, but not limited to: GMail suite and Power Point
• Effective business writing/verbal skills to include clear and concise communications skills
• Ability to operate basic office equipment.
• Excellent attention to detail.
• Self-directed and able to maximize use of time, resources and technology.
• Maintains office, employee and company confidentiality at all times.
• Exemplifies professional conduct and adherence to company Core Values.

The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position. An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Minimum Qualifications:

• Minimum of 2 year associate degree in Hospitality Management or a related business management degree and/or equivalent experience
• Previous outside sales experience preferred.
• Thorough understanding of Marquette Mountain contract policies to ensure accurate delivery and risk management during events
• Required software knowledge to include, but not limited to: GMail suite and Power Point
• Effective business writing/verbal skills to include clear and concise communications skills
• Ability to operate basic office equipment.
• Excellent attention to detail.
• Self-directed and able to maximize use of time, resources and technology.
• Maintains office, employee and company confidentiality at all times.
• Exemplifies professional conduct and adherence to company Core Values.
• Evenings, weekends and holidays are a regular part of the schedule.
• Must have excellent attendance and conduct record for consideration.

Education: Minimum of 2 year associate degree in Hospitality Management or a related business management degree and/or equivalent experience

Experience and/or Training: Previous outside sales experience preferred.

Licenses/Certificates: N/A

Technology/Equipment: strong computer and POS systems skills

Physical and mental demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the…