Lifts Manager - MM

Description About Us

Discover the allure of the Northwoods at Marquette Mountain Resort. Immerse yourself in our passion for providing an exceptional experience, where every detail is carefully considered. Our resort offers year-round adventure and stunning natural beauty across all four seasons. Whether you seek the thrill of the slopes or the tranquility of the trails, you'll be captivated by the spectacular views of Lake Superior.

After a day of exploration, unwind and create cherished memories by the fire with your loved ones. Conveniently located just minutes from downtown Marquette, Michigan, our resort is your gateway to an unforgettable getaway.

Must have open availability, including weekdays, weeknights and weekends

The Lifts Manager is responsible for the Lift Maintenance and Lift Operations departments. As Lifts Manager, you are responsible for supervising and leading activities in the lift maintenance department as well as ensuring safe uphill transportation for guests and co-workers by supervising the lift operators. You will operate safe lifts while meeting or exceeding all applicable governing agency codes and laws as well as manufacturer recommendations.

You employ your organizational and leadership skills and play a critical role in maintaining and enhancing our guest’s safety and satisfaction. You communicate regularly with other departments including snow sports, tickets & rental, ski patrol, human resources, marketing, and recreation.

• Ensures lift operators and lift mechanics are scheduled during high volume time frames and/or special events.
• Ensures that the lift maintenance department and lift operators (when applicable) are operating and maintaining equipment to all applicable laws, codes, and regulations
• Guide lift maintenance mechanics in the performance of their duties and responsibilities and assist with troubleshooting, repairs, and adjustments when necessary.
• Ensures that the lift maintenance department is preparing and storing the appropriate and applicable operations and maintenance documentation including but not limited to the daily, weekly, monthly, mid and annual inspections of lift equipment.
• Ensure completion work orders, daily operations logs and other maintenance related documentation

• Creates and maintains a safe and fun environment for staff and guests.
• Maintains a positive and professional approach with coworkers, vendors, and guests.
• Understands the importance of jobsite morale and employee attitudes and actively exemplifies the appropriate professional behavior and attitude.
• Safely guide and direct the preparation of a lift for operational use

• Provides training and mentoring to reporting staff.
• Performs reviews of reporting staff.
• Understands where the lift maintenance and lift operations departments stand within the company and how they must seamlessly work together and with all other departments.

• Identifies new efficiencies.
• Creates business and operational systems where needed.
• Collaborates and works closely with the mountain operations manager, snow making, grooming, terrain park, and ski patrol to align with and assist in MMR operational goals, mission, and vision.
• Troubleshoot basic mechanical component discrepancies or failures

• Upholds and promotes all company policies and procedures, and codes and laws of all oversight agencies and entities.
• Manages budget according to policy.
• Leads the lift maintenance and lift operations departments safely and efficiently to meet operational goals, mission, and vision.
• Oversight of hiring, staffing, procurement, budgets, inventory, training, and safety in lift maintenance and lift operations.
• Planning and scheduling of work and staffing for maintenance activities, special projects, events, and daily operations as needed by season.
• Report all hazards, injuries, or other concerns immediately

Adapt to the evolving needs of the organization and undertake additional responsibilities as required, reflecting our commitment to…