Field Service Technician

Base pay range

$18.00/hr - $20.00/hr

TITLE: Field Service Technician I

GRADE: 6

Position summary & key areas of responsibility: NCR Voyix is looking for Field Service Technicians. Are you a Field Technician, Field Engineer, or Service Technician? Do you want to start a career in this field? Are you tech savvy with a good mechanical aptitude and feel your skills are transferable? Can you help us provide in-class service? Do you want to work with some of the largest retail customers in the industry?

NCR Voyix is looking for Field Service Technicians.

• Hourly Pay Range: $18.00 to $20.00, depending on location and experience levels.
• Overtime available at time and a half.
• 7 paid holidays and 6 paid floating holidays.
• Paid vacation – up to 80 hours in your first year.
• 401K savings and retirement plan.
• The company provides a company vehicle for use.
• Medical insurance is available immediately.

• Perform customer installation, maintenance, and service calls promptly and effectively.
• Service electromechanical equipment like self-checkout systems within an assigned territory.
• Perform maintenance, repair, PM work, and system overhauls.

• Local candidate to a specific geographic area.
• Authorized to work in the US.
• At least 18 years of age.
• Have a valid driver’s license and driving record that satisfies NCR fleet requirements.
• PC skills, basic electronic skills, and some hardware and operating system familiarity.
• Ability to perform essential functions of the job with or without a reasonable accommodation.
• Prolonged travel with driving for several hours per day.
• Rotating and weekend shifts.
• Flexible shift work – Rotating shifts within set teams, including morning, afternoon, and evening start times, with some holidays.
• Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance.
• Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size.
• Willing to be trained on and operate small-scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches.

• Familiarity with large servers, mainframe computers, and imaging software.
• A+ Certification, CompTIA, N+ Certification.
• One or more years of related experience.

• Entry level

• Full-time

• Engineering and Information Technology