Medical Assistant - WJMC Urology Clinic

Medical Assistant or Certified Medical Assistant – Full‑time – WJMC Urology Clinic – Marrero, LA

As a Medical Assistant, you’re on the front line of care. You’ve developed that sixth sense of anticipating and answering the needs of your patients. You provide clinical and non‑clinical assistance to physicians, providers and licensed staff in the management of patient flow and the environment of care such as answering phone messages, scheduling authorization of procedures, surgeries, deliveries and stepping in as needed to cover other duties that fall within the scope of non‑licensed staff.

Your personal prescription for patient care includes a healthy dose of kindness, respect, and empathy with everything you do. You emit positive energy in everything you do. No one else can do what you do, the way you do it, and you can consider that your personal power. We love the way you think.

Your experiences, knowledge, skills, empathy, compassion, and your “little something extra” all add up to you. And we’re excited to get to know you and find out what you’ll bring to this medical assistant role.

• Clinical
  :
  Measures and records appropriate vital signs, identifies abnormal values and reports findings to the appropriate nursing staff or medical provider. Assists with patient arrival to the clinic, schedules new and follow‑up appointments and facilitates a smooth patient exit. Recognizes emergencies and responds appropriately in adherence to organizational policy and procedure. Provides comfort to patients with consideration of age and special needs.
  
  Demonstrates a working knowledge of clinic equipment, including preparation, testing, cleaning, and disinfecting of equipment according to hospital policy. Maintains linens, supplies, equipment for clinic use and stocks exam rooms/tables appropriately. Properly collects, prepares, secures laboratory specimens for testing and/or transport when necessary.
• Documentation
  :
  Documents appropriately in the patient medical record according to established departmental guidelines. Properly navigates EMR to obtain laboratory and radiology results, outside medical records, updates patient demographics and schedules follow‑up appointments. Prepares safety reports when warranted or as directed by the Clinic Manager/designee. Maintains privacy of patient health information by ensuring computer screens are secure.
• Professionalism and Support
  :
  Demonstrates honesty, promptness, dependability, courtesy and respect in interactions. Consults and keeps clinic managers informed of activities, requirements, and problems. Manages complaints calmly and reports these events to clinic manager daily. Maintains strict patient confidentiality.
• Safety and Infection Control
  :
  Implements standard and transmission‑based precautions per hospital policy. Ensures patient safety during clinic visits. Reports hazards or violations to Clinic Manager. Actively participates in Quality Improvement Process, including QAPI projects and EOC Rounds.
• Clerical Support
  :
  Participates in clinic preparation by gathering appropriate clinical documentation. Obtains medical records from outside facilities when needed. Scans outside correspondence into EMR. Answers the telephone and routes calls promptly.

• High School diploma, GED or equivalent or 2 years of appropriate work experience.
• Current American Heart Association BLS certification.

• American Association of Medical Assistants – Certified Medical Assistant
• National Health career Association – Certified Clinical Medical Assistant
• Certified Medical Assistant – NPCE

Days (United States of America)

LCMC Health is a community. Our people make health happen. While our NOLA roots run deep, our branches carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond.

West Jefferson Medical Center, a cornerstone of LCMC Health’s community of care, is regionally recognized and nationally accredited. For over 60 years, we’ve been the hospital‑of‑choice on the west bank of Jefferson Parish for…