Clinical Site Manager

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Management Marrero, LA, US

GENERAL SUMMARY OF DUTIES:

The Site Manager is primarily responsible for ensuring the delivery of quality healthcare services and efficient daily operations at the assigned clinic site(s) under the direction of the Director of Nursing (DON). Serves as a member of Inclusiv Care’ s management team.

Accountable for the administrative oversight of the clinic. Coordinates daily clinic activities by assigning duties to subordinate staff members. Follows and adheres to all federal, state, and local regulations. Complies with the standard of care, adhering to Inclusiv Care’s guidelines, protocols, policies, and procedures, including certifying and accrediting agencies and bodies. Acts as a liaison between clinical and non-clinical staff members, providers, patients, hospitals, and other external health care agencies.

SUPERVISION EXERCISED
:
Directly supervises Medical Assistants (MA) and indirectly supervises ancillary staff in collaboration with the practice manager.

ESSENTIAL FUNCTIONS:

• Oversees the daily workflow, staffing, orientation, development, and training of employees assigned to the clinic.
• Directs, monitors, supervises, and delegates daily clinic activities to the staff. Prioritizes assignments to meet productivity requirements.
• Ensures adequate staffing coverage for the clinic site(s). Provide direct patient care when required.
• Adjusts to the clinic’s fast-paced environment by accommodating unforeseen patient/clinical activity.
• Maintains current clinical knowledge, demonstrating competency and functions as a clinical resource.
• Maintains required competencies for all direct reports within the clinic.
• Seeks professional growth by participating in Continuing Education (CE) activities to maintain and enhance clinical knowledge and technical skills annually.
• Mentors staff, while providing ongoing clinical direction: guiding the staff to formulate, implement and evaluate their interventions to improve the patient’s health outcomes.
• Participates in the hiring process as needed: interviewing, selecting, and providing candidate recommendations.
• Completes annual Performance Evaluations and/or Performance Improvement Plans (PIP) in a timely manner. Conducts and participates in disciplinary actions, as needed, and/or required.
• Practices and maintains all federal, state, and local regulations, guidelines, protocols, and standards of care ensuring staff compliance and continuity of patient care.
• Understands and consistently complies with the organization’s policies and procedures.
• Responsible for the clinic’s ongoing Environment of Care, Infection Control, Quality and Process Improvement processes.
• Prepares and completes necessary reports and documents, thoroughly and accurately, in a timely manner.
• Facilitates the clinic’s morning meetings, afternoon huddles and staff meetings.
• Participates in committees and task forces; and attends professional meetings and trainings, as required.
• Communicates pertinent information and notifies the DON of clinic issues that may arise immediately.
• Interacts with the medical staff, and other leaders of the organization, by building relationships and establishing trust and rapport to deliver quality patient care.
• Utilizes problem-solving, critical-thinking and conflict-resolution skills to build effective work relationships among and with staff members, clearly and concisely presenting ideas and solutions; across interdepartmental lines to resolve issues, which could potentially interrupt patient care delivery.
• Follows through on commitments and accepts responsibility for personal…