IT Desktop Support Technician

TEKsystems is seeking qualified candidates for the IT Desktop Support Technician role on a Contract-to-Hire basis at our client’s office in Marshall, MI.

This is a great opportunity for an individual who wants to launch or grow a career in IT Support. The role offers the chance to work with a local enterprise, gain experience across Windows and Mac environments, and progress within the organization.

Key requirements include prior help‑desk or desktop support experience and PC technician skills. IT certifications such as CompTIA A+, Network+, or similar are desirable.

Pay and benefits:

The hourly rate ranges from $19.00 to $25.00, negotiable based on experience. Medical, dental, vision, critical illness, accident, 401(k) (pre‑tax and Roth options), life insurance, short and long‑term disability, HSA, transportation, and employee assistance program benefits are offered from day one.

Workplace type:
Fully onsite in Marshall, MI.

• Diagnose and resolve software and hardware incidents for Windows and Mac operating systems and related applications.
• Swap out laptops/desktops, deploy Windows 10/11, and re‑image machines from Windows 10 to Windows 11.
• Assist users with logged IT incidents, performing problem analysis and providing temporary or permanent fixes.
• Escalate incidents to higher‑level support teams when necessary.
• Accurately record, update, and document requests using the IT service desk system.
• Install, configure, and maintain new IT equipment.
• Resolve incidents involving printers, copiers, and scanners.
• Maintain a first‑class level of customer service with professional efficiency.

If you are interested in this opportunity and feel qualified, please send your updated resume and contact details to .

This position is anticipated to close on Jan 5, 2026.

About TEKsystems: TEKsystems is an Allegis Group company that partners with clients across North America, Europe, and Asia to deliver technology and talent services. We are an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any other protected characteristic.

• Entry level

• Contract

• Information Technology

• Software Development