IT Desktop Support Technician

Job Overview

One of TEKsystems clients is looking for multiple qualified candidates to support their IT department’s Desktop Support team. This is a great opportunity for someone to get their foot in the door with a local enterprise company and grow their skills within IT Support.

Job Type & Location
Contract to Hire position based out of Marshall, MI.

Pay
Pay range $19.00 – $25.00/hr (negotiable).

Workplace Type
Fully onsite in Marshall, MI.

• To diagnose and resolve software and hardware incidents, including operating systems (Windows and Mac) and across a range of software applications
• Swapping out laptops/desktops and deploying Windows 10/11
• Re-imaging windows 11 onto machines from windows 10
• To assist all our users with any logged IT related incident when called upon
• To take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary
• To accurately record, update and document requests using the IT service desk system
• To install and configure new IT equipment
• To resolve incidents and upgrade different types of software and hardware
• To resolve incidents with printers, copiers, and scanners
• To maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner

Previous Helpdesk or Desktop Support or PC Technician experience is preferred. IT certifications are desirable. Please apply if you’re interested in hearing more about this opportunity and if you feel you’re capable of completing any of these job duties.

Send your updated resume and contact information to me at: zkanouse@

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This position is anticipated to close on Dec 26, 2025.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.