Cleaning Services Manager

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Reporting to the Site Manager, the Housekeeping Manager is responsible for janitorial management, ensuring the delivery of quality janitorial services. This role will provide leadership and direction to their team.

• Support in the implementation of short and long-term projects for client project
• Develop and implement innovative programs, processes and procedures that reduce operating costs and increase productivity
• Compliance with all company’s safety policies/procedures in compliance with OSHA
• Demonstrate role model behavior for safety, integrity and ethical standards consistent with DFMS standards
• Monitor facility costs and expenses, including tracking material, labor and controllable utility costs and working with subordinates to manage and eliminate waste
• Responsible for coordinating staffing to meet schedules and customer requirements
• Manages budgets in accordance with scope of work
• Inspect buildings’ physical plant routinely to ensure that housekeeping services are at the highest level of quality standards
• Utilize data to develop trends and insights that will drive continuous improvement in the site performance
• Develop scope of services and assist in vendor negotiations for new and the maintenance of existing contracts
• Facilitates customer review and planning meetings
• Responds to customer concerns and inquiries
• Responsible for staff training and development, performance reviews, and disciplinary measures
• Manage site to achieve KPI and performance indicators
• Implements environmentally preferred practices at all locations
• Performs all other related duties as assigned

• Minimum 5 years of direct supervision of janitorial operations required
• Demonstrated experience in managing operations in a fast-paced work environment
• Exceptional customer relationship management skills
• Ability to plan and manage with budget and time constraints
• Safety and quality conscience
• Strong organizational and prioritization skills
• Proficient in MS Office
• Excellent written, verbal and people skills