Road Service Technician

Description

Department: Service
Reports To: Service Manager
Position Type: Full-Time
Primary

Work Location:

Marshall, Missouri – Field-Based / Mobile Service
Travel Requirements: Travel throughout the State of Missouri

The Application Road Service Technician is responsible for diagnosing, maintaining, repairing, and servicing agricultural equipment at customer locations, farms, and job sites. The primary emphasis of this position will be on agricultural application equipment and anhydrous ammonia (NH3) equipment. The technician will also be responsible for servicing and repairing other types of agricultural equipment, including tractors, combines, sprayers, planters, tillage equipment, and other farm machinery as needed.

This position is based out of Marshall, Missouri, and will require travel throughout most of the State of Missouri to provide on-site technical support and road service to customers. The technician plays an important role in minimizing equipment downtime and keeping agricultural operations running efficiently, particularly during critical planting, growing, and harvesting seasons.

The ideal candidate has a strong mechanical aptitude, knowledge of agricultural application systems and anhydrous ammonia equipment, excellent troubleshooting skills, and a strong commitment to workplace safety and customer service. The technician must be able to work independently in the field while coordinating with the service department, parts department, and customers to ensure repairs are completed safely, accurately, and efficiently.

• Perform on-site diagnostics, maintenance, troubleshooting, and repairs primarily on agricultural application equipment and anhydrous ammonia equipment.
• Service and repair other agricultural equipment as needed, including tractors, combines, sprayers, planters, tillage equipment, and other farm machinery.
• Diagnose mechanical, hydraulic, electrical, electronic, and engine-related issues using appropriate diagnostic tools and technical information.
• Provide emergency road service and field repairs throughout Missouri to reduce equipment downtime during critical planting, growing, and harvesting seasons.
• Troubleshoot, maintain, and repair anhydrous ammonia application systems and related equipment, following applicable safety procedures and manufacturer recommendations.
• Evaluate equipment performance and identify potential issues before they result in major failures.
• Complete scheduled maintenance, inspections, adjustments, and preventive service procedures.
• Utilize manufacturer service manuals, diagnostic software, wiring diagrams, and technical resources to identify and resolve equipment problems.
• Perform equipment setup, calibration, application adjustments, and operational checks as required.
• Troubleshoot precision agriculture technology, GPS guidance, monitors, sensors, controllers, and application systems as applicable to the equipment.
• Communicate repair findings, recommended repairs, estimated completion times, and equipment status to customers and service management.
• Accurately document labor hours, travel time, parts used, diagnostic findings, repair details, and service recommendations on work orders.
• Coordinate with the parts department to obtain necessary components and minimize delays in completing repairs.
• Maintain company service vehicles, tools, diagnostic equipment, and inventory in a clean, organized, and serviceable condition.
• Follow all company safety guidelines, established work procedures, manufacturer recommendations, and applicable federal, state, and local safety requirements when working on equipment in the field.
• Attend and participate in required monthly Risk Management training and apply the safety practices and procedures covered in training to daily work activities.
• Identify and report unsafe conditions, equipment hazards, incidents, and near misses in accordance with company policies.
• Use appropriate personal protective equipment (PPE) and follow established safety procedures when working with anhydrous ammonia equipment, pressurized systems, machinery, and other potential hazards.
• Represent the company professionally while providing dependable service and maintaining positive customer relationships.
• Participate in ongoing technical training to stay current with new equipment, technology, and repair procedures.
• Perform other related duties as assigned.

Requirements

• High school diploma or equivalent…