Teller in Marshall

Overview

Marshall, 1210

E. Pinecrest, Marshall, TX 75671, USA

Includes the following:
Other duties may be assigned.

• Understand and comply with regulatory requirements for financial transactions, specifically Bank Secrecy Act (BSA) and Customer Identification Program (CIP) as it relates to specific job functions.
• Exhibits superior customer service as an Austin Bank team member and strengthens customer relationships to address banking and financial needs.
• Participate in developing a teamwork atmosphere by attending meetings, contributing to discussions, treating co-workers with respect, and supporting departmental goals.
• Stay abreast of company communications by reading publications, announcements, and emails; use appropriate channels for bank-related matters.
• Develop personal skills through ongoing training provided by the company or approved externally.
• Uphold the organization’s values, particularly ethics, integrity, and confidentiality.
• Greet customers and provide superior customer service.
• Receive checks and cash for deposits, verify amounts, examine checks for proper endorsements, and issue receipts.
• Place holds on deposits as warranted in accordance with regulations.
• Cash checks after verifying customer signatures and balances; obtain positive identification of payee.
• Obtain information and complete Currency Transaction Reports for submission to the BSA Officer; prepare Suspicious Activity Reports when applicable.
• Maintain teller cash drawer within required limits.
• Explain, promote, and/or sell bank products or services such as travelers checks, savings bonds, money orders, and cashier’s checks.
• Maintain an appropriate log of cash sales of cashier’s checks and travelers checks per BSA requirements.
• Accept utility bill and loan payments.
• Process TT&L, EFTPS payments and cash advances.
• Place stop payments on checks and drafts as requested by customers.
• Balance teller cash drawer and cash vault daily.
• Accept information for outgoing wire transfers.
• Assist customers in preparing documentation on debit card disputes.
• Assist in filing bank records and documentation.
• Verify next-day new account information and account file maintenance.
• Open/process mail as required.
• Answer telephone calls, take messages, forward calls or provide customer assistance.
• Cross-train in other areas.
• Maintain confidentiality at all times.
• Report to work regularly and promptly; contribute as a team player.
• Advance professional growth through participation in educational programs, current literature, and in-service meetings.
• Maintain established department and bank policies, procedures, objectives, and quality assurance.

Intermediate

Intermediate

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Diploma or better.

Must have at least 6 months of cash handling experience.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.