Director of Housing and Residence

Director of Housing and Residence Life Wiley University Department:
Student Affairs

Reports To:

Vice President for Student Affairs or Designee

Employment Type:

Full-Time, Exempt Position Summary The Director of Housing and Residence Life provides strategic and operational leadership for Wiley University’s residential life and campus housing programs. The Director is responsible for creating a safe, supportive, student-centered residential environment that promotes student success, engagement, accountability, retention, and community development.

This position oversees the day-to-day operation of University housing, including residential programming, staff supervision, occupancy management, housing assignments, crisis response, student conduct support, facilities coordination, policy enforcement, and assessment of residential services.

The Director works collaboratively with Student Affairs, Public Safety, Facilities, Enrollment Management, Athletics, Academic Affairs, People and Culture, and other campus departments to support the overall student experience.

Experience working with Title IX matters, student conduct, investigations, or related compliance areas is preferred.

Essential Duties and Responsibilities Housing Operations Provide overall leadership and administration for University housing and residence life operations.

Manage housing assignments, room changes, occupancy, move-in, move-out, and semester transition processes.

Monitor housing capacity and occupancy trends and make recommendations regarding residential needs.

Ensure accurate maintenance of housing records, rosters, assignments, and related documentation.

Develop and maintain housing procedures, residential expectations, and operational standards.

Collaborate with Facilities and other departments regarding maintenance, repairs, inspections, housekeeping, and residential facility concerns.

Coordinate residential opening and closing procedures each semester.

Residence Life and Student Development Develop and implement programs that promote student engagement, belonging, leadership, wellness, and academic success.

Create a residential experience that supports the mission, values, and culture of Wiley University.

Encourage positive community standards and personal accountability among residential students.

Support initiatives designed to improve student retention and persistence.

Maintain regular visibility and engagement within the residential community.

Staff Supervision Recruit, train, supervise, and evaluate residence life personnel, which may include Assistant Directors, Area Coordinators, Resident Assistants, student staff, and other residential personnel.

Establish clear expectations for housing and residence life staff.

Develop staff schedules and ensure appropriate residential coverage.

Provide ongoing professional development and coaching for residence life staff.

Address employee performance concerns in collaboration with People and Culture.

Student Conduct and Crisis Response Respond appropriately to student emergencies, behavioral concerns, residential incidents, and other situations affecting student safety or well-being.

Support the administration and enforcement of University housing policies and the Student Code of Conduct.

Document residential incidents and ensure timely referral of concerns to appropriate University officials.

Participate in student conduct processes as assigned.

Serve as part of an emergency or after-hours response structure when necessary.

Coordinate with Public Safety and University leadership regarding significant residential incidents.

Title IX and Compliance Support Assist with appropriate reporting and response related to allegations of sexual misconduct, harassment, discrimination, interpersonal…