Bilingual Clinic Data Clerk

• Location 1001 S 18th Ave,Marshalltown, IA, 50158,United States
• Base Pay $17.67 / Hour
• Job Category Health
• Employee Type Full Time Non-Exempt

Contact information

Description

Mid-Iowa Community Action, Inc.
Job Description

Contribute to the mission and vision of MICA by creating a positive, respectful, and safe environment when working with children, families and agency and community partners. Must be able to present MICA in a positive manner and maintain positive interaction with families and staff. Work and promote a team environment. Supports MICA’s mission, vision, values, Ways of Working, and Whole Family Approach.

Staff WIC/MCAH clinics and office, schedule appointments, complete intake information, determine income eligibility, enter data, and perform other clerical and receptionist duties. Work to increase participation rates ponsible for acquiring health information to certify and counsel families in WIC/MCAH programs, and for planning and monitoring health services in accordance with state and federal guidelines and requirements. Also provide follow up including associated data entry.

This position will perform duties at multiple worksites and responsible for setting up and disassembling work stations at mobile sites. Most travel will be done in an agency van. Provide other support as needed to health services staff. Must know HIPAA regulations and follow all HIPAA procedures. This position may perform regular duties at alternative sites with permission of the Program Director.

Build and maintain positive relationships with children, families, program staff, and agency and community partners as needed to provide excellent services. General philosophical agreement with the agency mission. Supervisor will provide guidance about specific tasks required of this position for completion on daily, monthly or quarterly cycles.

• Make reminder phone calls for appointments
• Handle walk-in clients according to agency policy
• Follow-up on missed appointments by mail and phone
• Determine income eligibility for the WIC Program
• Explain card usage to new participants
• Take phone messages and answers questions from clients, vendor, and community partners
• Print and if necessary mail termination notices

• Complete designated parts of MCAH forms at clinic appointments
• Must maintain strict confidentiality of participants and families at all times

• Determine income eligibility for the WIC program
• Complete reports in accurate and timely fashion
• Complete data entry into appropriate databases as required

• Assist with the training and on-boarding of new clinic data clerks
• Attend and participates in staff meetings
• Keep an organized workspace
• Notify team leader regarding the need to order materials or supplies

• Attend necessary WIC training
• Complete all training required by agency
• Acquire and maintains all certifications as required
• Develop proficiency using required databases

• Able to read, write and speak the English language
• Commit to continuous learning
• Understanding of the concept of poverty
• Committed to the inherent worth of every individual
• Strong teamwork skills
• Strong commitment to achieving results
• Must be able to maintain strict confidentiality
• Basic computer skills. Some knowledge of word processing software and ability to learn database software
• Able to work well with low-income and culturally diverse populations
• Able to engage positively with children in a working environment
• High level of interpersonal skills to handle sensitive and confidential information with participant families
• Able to communicate with individuals at all levels of the organization and partner organizations
• Strong verbal and written communication skills, strong attention to detail, to include listening skills
• Excellent organizational skills
• Able to work independently and as part of a team
• Flexible - able to adapt as changes occur
• Strong commitment to accurate and timely record keeping
• Strong ability to think and reason independently, and to make critical judgments within agency and program guidelines
• Above average social and emotional skills that translate into
  • Ability to quickly develop positive relationships with families
  • A calm, composed demeanor when working in a busy clinic

The…