Social Work Supervisor

The Iowa Department of Health and Human Services (HHS), Division of Family Well-Being and Protection, Child Protective Services is seeking a Social Work Supervisor to join our team!

Do you have experience/education in Social Work;
Social/Human/Community Services;
Case Management; or experience closely related to these fields? If so, this is a great opportunity! Iowa Department of Health and Human Services has a current opening for a team member in the Family and Child Well-Being Division. HHS is responsible for working with families who have experienced abuse and neglect. You play a key role in preparing and supporting children and families to be successful.

You will also assist families in realizing their full potential by working with them as experts, case planning with team members, and the courts, and connecting families to community resources.

HHS, Family Well-Being and Protection Division, is seeking Child Protection Supervisors (Social Work Supervisors) to plan, direct and supervise a unit of social workers who conduct child abuse assessments and/or provide child welfare services. This is a full-time opportunity, Monday – Friday with typical hours being from 8:00 AM - 4:30 PM with extra hours as needed including after-hours and weekend on call rotation.

These positions require an in-office presence to your assigned location and travel to various other offices within the Service Area to meet with staff, attend court hearings and meet with clients an families as needed. Mileage is paid at $0.50/mile travelled according to the Department of Administrative Services (DAS) State Accounting Enterprise Procedures. A valid driver’s license is required; however, you may request to reserve a state vehicle if available.

This position will be domiciled (work location) in Marshalltown and will provide services in that and surrounding counties.

• Coordination and implementation of goals and objectives to achieve desired outcomes
• Clinical supervision around case outcomes to assure the safety of children
• Communicating and adhering to current policy and procedure affecting the work
• Assignment work to ensure efficiency in service delivery and equitable workload and approve travel claims, payroll, leave requests and other personnel functions
• Assigning and monitoring all work schedules, manage overtime allocations, and providing input to administration
• General supervision around job duties and performance through regularly scheduled individual supervisory conferences
• Training all new employees and providing regular performance evaluations to all staff at least annually
• Reviewing and approving all legal documents prior to their submission and assuring staff maintain compliance with Iowa Code
• Conducting case record reviews to ensure compliance and quality Reviewing worker written work, computer documents, and various other documents to ensure accuracy and timeliness
• Use of various forms of technological resources to monitor, track, approve and direct workflow Conducting regular unit meetings
• Responding to customer and employee inquiries and concerns in a timely manner to assure that issues are resolved
• Establishing and maintaining working relationships with collaterals and maintaining a working knowledge of community resources
• On a rotating basis, be available to all staff after hours and on-call as needed providing case consultation, crisis resolution, and approval of emergency removals.

• Within an office environment, provides support to large segment of agency through managing internal and external requests for information and legislative reviews requiring comprehension of request, independent judgment to assign and adherence to agency formatting of timely response or communication
• Knowledge of the principles of supervision, including delegation of work, training of subordinates, performance evaluation, discipline, and hiring
• Knowledge of interviewing skills and techniques
• Obtains information from a wide variety of sources, including written materials, telephone conversations and through computer databases and to be able to read and…