Receptionist, Outdoor​/Nature​/Animal Care

At Roadside Veterinary Clinic in Highland, MI, we believe excellent small animal medicine begins with strong relationships. We are proud to be an AAHA Accredited practice, signifying our commitment to the highest standards of veterinary care. This dedication is reflected in the trust we have built within our community, evidenced by our excellent 4.8-star Google rating. We are seeking collaborative and compassionate veterinary professionals to join our dedicated team and contribute to a culture where you can immediately feel welcome and supported.

We understand that to provide excellent care, we must first support our teammates. While you will be working specifically at Roadside Veterinary Clinic, you join a larger network dedicated to ensuring you can do your best work. This network prioritizes career growth for all teammates, whether that means mentorship for new doctors, tuition support for those looking to become a credentialed technician, or specialized internal training opportunities.

We provide the resources and education you need to succeed in your professional journey. Our commitment to delivering high-quality small animal care means equipping our hospital with the tools necessary for modern veterinary practice. Furthermore, through our network affiliations, our veterinarians have direct access to internal specialty consultations and continuing education, ensuring that even complex cases benefit from a wide breadth of expertise.

This structure allows us to consistently offer comprehensive medical, surgical, and preventative care while empowering you to expand your clinical skill set.

Highland, Michigan, offers a beautiful blend of peaceful community living and accessible outdoor recreation. Located in Oakland County, you will find yourself surrounded by state parks, lakes, and rolling landscapes, making it an ideal location if you appreciate a slower pace and opportunities for hiking, boating, or simply enjoying nature. This locale maintains a strong small-town feel, yet you are still within easy driving distance of the greater metro Detroit area when you desire city amenities.

It is a welcoming place where you can easily find balance between your dedicated career and a quality personal life.

Job Description

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

A competitive hourly rate based on your experience, plus a comprehensive benefits package.

Comprehensive coverage including Health, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP).

Plan for your future with a 401k retirement plan, plus Life Insurance and Short-Term Disability options.