Quality Assurance Supervisor

Apply for the Quality Assurance Supervisor role at Progress Rail, A Caterpillar Company
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The Quality Assurance Engineering Supervisor works within the operations environment to control and maintain all aspects of the quality assurance program such as facilitating continual education of production and QA personnel; ensuring activities meet all internal and external customer requirements; supervising the Quality team on day-to-day support of operations; establishing and monitoring facility quality metrics; and championing problem solving activities through a structured format.

Marshalltown, Iowa

11366

Progress Rail stands at the intersection of legacy and innovation—driving the future of rail with a pioneering spirit. Since its founding in 1983, the company has grown to become one of the world’s largest and most trusted providers of railroad products, services, and technologies. Today, Progress Rail delivers a comprehensive portfolio of cost‑effective solutions to railway customers around the globe.

• Ensure safe work procedures are followed by all employees.
• Assess potential safety problems and take preventative action.
• Review safety incidents and act to prevent future occurrences.
• Ensure quality procedures, work instructions, and inspection operating instructions are followed.
• Follow up and assist internal and external customers with quality-related problems.
• Own Voice of Customer interactions and facilitation.
• Lead and assist in corrective action.
• Assess potential problems and take appropriate action.
• Verify suspect supplier parts to print; disposition on rework / scrap components.
• Follow up on clean points from supplier.
• Schedule and allocate manpower to adhere to Master Scheduling production plan.
• Prioritize workflow.
• Arrange for vendor on site for containment activities as necessary.
• Assess and manage manpower requirements.
• Develop/implement ideas that encourage innovation and continuous improvement.
• Establish a working relationship and resolve employee complaints in a timely basis.
• Utilize timekeeping system to track and schedule payroll related information for QA team.
• Facilitate growth of QA associates.
• Facilitate weekly communications with Quality Team.
• Own and administer plant-wide Layered Process Audit system.
• Perform audits and work on special projects as required.

• Bachelor’s degree (in related field preferred) and at least five (5) years of quality and supervisory experience.

Required:

• Experience working with a quality program compliant with ISO or AAR.
• Root cause problem solving and containment activity experience.
• Effective written and verbal communication skills.
• Auditing experience to a Quality Management System.

Preferred experience includes:

• FMEA, DOE, SPC, Kaizen, APQP, or other manufacturing quality tools and measurements.
• Lean Manufacturing.
• Production Systems implementation.
• Locomotive Operations.
• SAP, Imagesite.
• AAR exposure.

• Strength – Position requires lifting of 50lbs. Requires stamina and strength to work in tight and confined spaces while installing or repairing machinery and components.
• Motion – Position requires standing and/or walking the majority of the day. Frequent walking, squatting, kneeling, and climbing of steps and stairs.
• Vision/Hearing Requirements – Exposed to high levels of noise and vibration from using tools. Position is exposed to cutting torches and welding operations. The use of appropriate PPE is required. Must be able to read QWI and schematics and understand instructions.
• Work Environment – Position can be located inside or outside, dependent on situation. When inside, employees are subject to temperature extremes in non-temperature-controlled environments. When outside employees are subject to all weather elements. Employees will work with oils and other lubricants.
• Emotional Demands – Expected to work and cooperate as part of a team in order to meet production requirements.
• Safety – Position is safety sensitive, as it requires working in and around live tracks and operation and repair of heavy equipment. Position requires strict…