Teller, Marshfield, MA
Listed on 2025-12-31
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Customer Service/HelpDesk
Bank Customer Service, Customer Service Rep
Overview
Full Time Teller, Marshfield, MA at Santander Bank, N.A.
Position details may be updated. This description outlines responsibilities and requirements for the Teller role.
Responsibilities- Provide an elevated level of exceptional customer service by welcoming customers, minimizing wait times and assisting with their banking needs.
- Process transactions, including deposits, withdrawals, and transfers.
- Handle cash and maintain accurate cash drawer balances.
- Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations.
- Recognize opportunities and cross-sell bank products to deepen customer relationships.
- Engage customers and leverage digital tools to educate them on self-service options.
- Assist with custodianship, audits, and other operational tasks.
- Maintain a clean and organized work area to create a welcoming environment for customers.
- Responsibilities may extend to supporting nearby branch locations based on business necessity.
- High school diploma, GED, or equivalent work experience – Required.
- 6+ months cash handling experience – Required.
- 6+ months demonstrated customer service experience – Required.
- Excellent customer service skills and a passion for helping others.
- Ability to identify and escalate concerns of risk to appropriate channels.
- Ability to follow directions, policies, and procedures.
- Effective listening and communication skills.
- Comfortable using digital tools and technology to enhance customer engagement.
- Energetic, organized and able to multi-task in a fast-paced, changing environment.
- Attention to detail and accuracy.
- Computer proficiency and basic math skills.
- Ability to work branch hours, including weekends and evenings.
- No Certifications listed for this job.
- Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
- Experience in Microsoft Office products.
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
Base Pay Range
- Minimum: $29,250.00 USD
- Maximum: $45,000.00 USD
Link To Santander Benefits:
Santander Benefits - 2025 Santander OnGoing/NH eGuide ()
We embrace a strong risk culture and all professionals at all levels are expected to take a proactive and responsible approach toward risk management.
EEO StatementSantander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working ConditionsFrequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
What To Do NextIf this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at TAOps to discuss your needs.
LocationsPrimary Location: Marshfield, MA
Other Locations: Massachusetts—Marshfield
Organization: Santander Bank N.A.
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