Business Office Specialist

Wood County is an Equal Opportunity Employer (M/F/D/V).

Wood County Norwood Health Center has a great passion for helping the members of our community. As an employer, we strive to provide a work environment where diversity and differing opinions are valued, creativity is encouraged, continuous learning and improvement are fostered, teamwork and open/honest communication are encouraged, and meeting customer needs through quality services is a shared goal across all departments.

If you have a background in mental health and a passion to help the members of our community, please consider joining our team!

• Health Insurance - we offer low premiums and low deductibles, with excellent coverage!
• Dental Insurance
• Vision Insurance
• Wisconsin Retirement System (WRS) - This is one of the best-funded public pension plans in the U.S.!
• 457 deferred compensation plan
• Vacation and Sick Time - Start accruing for both on your first day!
• 10 Paid Holidays
• Flexible Spending Account to set aside pre-tax dollars for childcare and medical expenses
• Life Insurance
• Short and Long-Term Disability
• Wellness Incentive Plan
• Public Student Loan Forgiveness (PSLF) program

This position maintains accurate financial and administrative records for the Business Office, including accounts payable, accounts receivable, resident accounts, and related reporting functions. Responsibilities include vendor invoice processing, resident and payer account activity, Medicaid/Medicare billing support, document management, and general business office operations.

1. Accounts Payable

• Review all invoices and voucher covers to ensure payment accuracy. Checking all distribution and totals, verifying proper approval obtained from department head.
• Prepare and maintain voucher cover sheets templates for use by department head.
• Input all pertinent voucher information into the general ledger software for vendor payment processing.
• Maintain Capital Improvement Project expense records.
• Scan voucher and supporting documentation into imaging software.

2. Accounts Receivable

• Entry of A/R payments into Electronic Health Records (EHR) software.
• Review of EOB (explanation of benefits) and compare to patient/resident balances in EHR.
• Review of client account balances for contractual write off or bad debt adjustments.
• Maintain payer source contractual adjustments records.
• Maintain payer source records.

3. Accounts Receivable Billing

• Complete monthly billing for Medicaid and Medicare in claims management software.
• Review resident coverage and eligibility dates of service.

4. Petty Cash

• Record all petty cash monies spent and obtain necessary support for each expenditure.
• Balance and reimburse (through voucher system) petty cash fund.

5. Business Credit Card

• Maintain and adhere to authorized signors list.
• Balance the credit card usage with the monthly credit card statement.

6. Resident Accounts

• Maintain and adhere to signed money authorizations.
• Record and reconcile all entries, deposits, and withdrawals from resident account money box.
• Enter weekly transactions into accounting software.
• Create and distribute weekly resident reports.
• Create and mail quarterly and yearly resident reports to guardians.

7. Wisconsin Hospital Association (WHA) Reporting

• Monthly entry of WHA data sheets and service data submission to WHA.

8. Long-Term Care Unit Referrals

• Check and confirm insurance coverage and eligibility for all long-term care unit referrals before admission.

9. Monthly Reporting

• General Ledger software reporting.
• Committee Meeting reporting.
• Census driven reporting.

10. EHR Document Scanning and Management

• Verify existing documents in EHR software.
• Analyze, redact, and organize new documents to scan into EHR software.

11. Resident…