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Cash Management Support Specialist
Job in
Marshfield, Wood County, Wisconsin, 54472, USA
Listed on 2026-01-01
Listing for:
Forward Bank
Full Time
position Listed on 2026-01-01
Job specializations:
-
Finance & Banking
Banking Operations, Banking & Finance
Job Description & How to Apply Below
Job Title
Cash Management Support Specialist
CompanyForward Bank
Responsibilities- Act as the primary point of contact for Cash Management–related issues.
- Troubleshoot and resolve issues, escalating to the Cash Management team as needed.
- Monitor and support Positive Pay services daily, including addressing customer inefficiencies and assisting with follow‑ups.
- Assist ACH users with file uploads, limit modifications, and troubleshooting inquiries.
- Provide support for Remote Deposit Capture (RDC) customers, ensuring smooth system operations.
- Collaborate with Digital Banking, Deposit Operations, and Office Managers to deliver integrated support.
- Serve as a backup for the Cash Management Specialist and Private Bankers when required.
- Offer support for Digital Wire–related issues and inquiries.
- Associate degree or equivalent coursework; or 23 years of experience in banking or financial services.
- Strong problem‑solving and customer service skills.
- Ability to handle confidential information with discretion.
- AAP Certification is desirable but not required.
Full‑time
Seniority levelMid‑Senior level
Job functionFinance and Sales
Application instructionsApply online:(Use the "Apply for this Job" box below)..bank
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