Administrative Assistant - PT

Description:
Well respected Chiropractic office seeking an organized and detail-oriented office assistant to join our team. The ideal candidate will be responsible for providing administrative support to our medical office, ensuring seamless daily operation, and delivering exceptional customer service. The successful candidate will have experienced in an administrative role and be proficient in computerized systems. This role requires a proactive individual with excellent communication skills, who can work effectively in the front and back office.

Responsibilities:

• Provide administrative support to our medical office, ensuring the smooth operation of the day-to-day activities.
• Answer and direct phone calls, respond to emails, and handle in person inquiries at the front desk.
• Provide exceptional customer support, addressing patient inquiries, billing questions, and resolving issues promptly and professionally.
• Perform administrative tasks such as filing, scanning, and photocopying.
• Maintain a clean and organized office environment, including the front desk and reception area.

Experience: Customer Service: 1 year (Preferred) Medical Office: 1 year (Preferred) Medical Insurance

Qualifications:

• High School diploma or equivalent required
• Proficiency in computerized systems
• Excellent customer service and communication skills
• Ability to work effectively in a fast-paced environment and be able multi task effectively
• Ability to maintain confidentiality and handle sensitive information
• Insurance verification and pre-authorization experience a plus
• MUST be able to work independently and be a quick learner
• Be dependable and able to work a flexible schedule