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CX Strategy & Escalations Program Leader

Job in Martinez, Contra Costa County, California, 94553, USA
Listing for: Waymo
Full Time position
Listed on 2025-12-08
Job specializations:
  • Business
    Business Analyst, Business Continuity
  • Management
    Business Analyst, Business Continuity
Salary/Wage Range or Industry Benchmark: 152000 - 192000 USD Yearly USD 152000.00 192000.00 YEAR
Job Description & How to Apply Below
A leading autonomous driving company is seeking a Business Program Manager for Operations Customer Strategy. This hybrid role involves managing programs to enhance customer experiences, leading reporting cadences, and driving strategic initiatives to address rider issues. The ideal candidate has 7+ years in consulting or operations strategy, excels in stakeholder management, and possesses strong analytical skills. A competitive salary range of $152,000 to $192,000 is offered, alongside a generous benefits program.
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