Systems Software Analyst II

Job Overview

Systems Software Analyst II – Contra Costa Health System Services Department. Full‑time position located primarily in the CCH Information Technology Unit in Concord, CA, with work out of CCHS facilities in Martinez or Concord.

• Managing, configuring and troubleshooting enterprise e‑faxing systems.
• Managing the Imprivata single sign‑on and electronic prescription signing system.
• Managing enterprise printing systems.
• Managing Citrix Virtual App and Desktop systems.
• Managing the Epic Kuiper system.

Education: Bachelor’s degree from an accredited college or university with at least 30 semester hours in computer science, information processing, or a closely related field.

Experience: Either one year as a Systems Software Analyst I in Contra Costa County, or (a) two years designing, implementing and maintaining operating systems software on multi‑user systems plus (b) two years programming experience on multi‑user systems. At least one year of systems software experience must include installation and maintenance of both operating systems and database software.

Substitution for education: Up to two years of higher‑level application programming or systems software experience may substitute for the required education on a year‑for‑year basis, but no substitution can replace the 30 semester hours in computer science, information processing or a related field.

• Current or former Epic Certified ECSA.
• Cisco Networking Associate (CCNA) certification.
• Citrix Virtual Apps and Desktops certification.

• Analyzing & Interpreting Data
• Critical Thinking
• Decision Making
• Delivering Results
• Innovative Problem Solving
• Professional & Technical Expertise
• Action & Results Focused
• Building & Maintaining Relationships
• Customer Focus
• Coaching & Developing Others
• Teamwork
• Business Process Analysis

• Impactful work for diverse, marginalized communities in Contra Costa County.
• Professional development funds available.
• Central county office location.
• Strong, collaborative team culture.
• Generous benefits package.

• Adapting to new and evolving technologies.
• Working under pressure and delivering solutions in tight time frames.
• Managing differing priorities across multiple divisions.

• Application Filing and Evaluation.
• Training and Experience Evaluation – questions included on the application via a Supplemental Questionnaire; responses may be reviewed by a subject‑matter expert.
• Departmental Hiring Interview – scheduled for January 2025.

For recruitment‑specific questions, contact Alex Johnson nsonounty.us. For technical issues, contact the Government Jobs applicant support team at .

DISASTER SERVICE WORKER:
All Contra Costa County employees are designated Disaster Service Workers. Employment requires an affirmation of a loyalty oath and completion of related training.

EQUAL EMPLOYMENT OPPORTUNITY:
Contra Costa County considers all applicants without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under law.