Senior Credentialing Analyst

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Full Time Clerical Martinsburg, WV, US

Harkcon, Inc. is a Service-Disabled Veteran-Owned Small Business supporting federal missions.

We are seeking an experienced Analyst to evaluate complex professional credential applications. This role requires prior advanced qualification in federal maritime credential evaluation and a record of accurate, timely case review.

Location
:
National Maritime Center, Martinsburg, WV

*** This position is contingent upon award of a contract to Harkcon ***

• Review applications, supporting records, training, assessments, and service history against established credentialing requirements.
• Identify missing or inconsistent information, explain required corrections, and document recommendations for Government review.
• Maintain accurate electronic case records and respond professionally to applicants and authorized representatives.
• Meet established quality and turnaround standards; participate in peer review, refresher training, and process improvements.

• Prior successful completion of Government-provided maritime credential evaluator training through the advanced level, with demonstrated proficiency reviewing complex applications.
• Documented experience applying maritime credentialing standards to sea service, vessel tonnage, operating routes, training, and competency evidence.
• Demonstrated accuracy in application review and ability to substantiate prior training and quality performance.
• Strong written communication, electronic records management, and attention to detail.
• Ability to meet applicable customer screening, facility access, information protection, and system access requirements.

• Experience reviewing varied endorsement types and resolving unusual or incomplete applications.
• Experience with quality reviews, procedural updates, or coaching other evaluators.

This is a full-time, on-site position located at the National Maritime Center in Martinsburg, WV.

Harkcon is an equal opportunity employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.