Account Manager - Commercial HVAC

Account Manager - Commercial HVAC

Join to apply for the Account Manager - Commercial HVAC role at Casto Technical Services, Inc.

Casto Technical Services
, Martinsburg, WV 25405

We are looking for an aggressive sales person to join us as an Account Manager for our Service, Retrofits, and Building Automation Systems (BAS). Commercial services include installing new or upgraded HVAC systems and providing maintenance and emergency repairs.

• Build partnering relationships with assigned and unassigned accounts to sell service, retrofits and BAS systems.
• Willing and able to conduct cold calls with predictable results.
• Responsible for achieving annual objectives/quotas regarding revenue, business mix, and share.
• Responsible for achieving customer satisfaction with assigned and unassigned accounts.
• Learn and execute account management skills including building and executing account plans for success with assigned accounts.
• Learn and execute a sales program focused on consistent, results-driven success.
• Utilize provided tools for account management and funnel management.
• Maintain a log of selling activities and track follow-up for all sales calls.
• Identify potential opportunities with existing and new customers.
• Understand how to apply, quote, and sell the product and service offerings of service, retrofits and BAS departments.
• Effectively use estimating tools and work with estimators for validation.
• Become competent in the hand‑off of projects to the Project Fulfillment teams.
• Properly and timely communicate customer complaints and issues to management and department leaders, and work to implement corrective action plans to resolve customer issues.

Flexibility to work outside normal work hours as required.

• Must be able to perform each essential duty satisfactorily.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 4‑year or Associate degree preferred but not required.
• Three to five years of mechanical or technological sales experience preferred.
• Experience making formal presentations to customers.

• Excellent written and verbal communication skills.
• Social skills, team player, and the ability to work with a variety of personalities.
• Working knowledge of Microsoft Office, especially Excel and Word.

• Paid Time Off
• 9 Paid Holidays
• Medical, Dental & Vision Insurance
• 401(k)
• Short-Term Disability
• Other company paid benefits including Bereavement, Jury Duty, Maternity, etc.

Equal Opportunity Employer, including disabled and veterans.