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Bilingual Customer Service Rep Customer Success Mgr./ CSM HelpDesk/Support

Customer Care & Solutions Specialist

Job in Martinsville, Virginia, 24113, USA
Listing for: Carter Bankshares
Full Time position
Listed on 2026-01-14
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
A regional banking institution in Martinsville, Virginia, is seeking a Customer Contact Center Specialist to serve as the liaison between customers and the bank. The ideal candidate will manage inbound calls, provide solutions to customer inquiries, and foster strong relationships with clients. Previous experience in customer support and knowledge of banking practices are preferred. The role emphasizes effective communication and the ability to multi-task in a dynamic environment.
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