Patient Access Coordinator PRN

Patient Access Coordinator PRN

Join to apply for the Patient Access Coordinator PRN role at Lifepoint Health®

Sunday-Saturday variable shifts

In Person

At Lifepoint Health, we are committed to empowering and supporting a diverse workforce that drives quality and impact across our hospitals and communities. As a member of the Health Support Center (HSC) team, you'll support those in our facilities who are interfacing with and providing care to our patients and community members, positively impacting our mission of making communities healthier.

• Ensures that all necessary demographic, billing and clinical information is obtained and entered into the registration system with timeliness and accuracy.
• Distribute forms, documents, and educational handouts to patients and/or family members.
• Meet with patients or caregivers to exchange necessary information and documentation, provide explanation of process, and address concerns and questions.
• Communicate with admitting physician's office, nursing unit staff and/or other appropriate personnel regarding admission to exchange necessary information and determine placement.
• Schedule appointments and communicate scheduling changes with appropriate departments and co-workers.
• Verify insurance benefits and validate authorizations/pre-certifications.
• Review physician's orders for completeness and compliance requirements, i.e. covered tests, prior authorizations, and ensure forms and record completeness.
• Complete estimations, review upfront collections process, process payments, establish payment arrangements, and review patient's propensity to pay and escalates accordingly.

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers comprehensive benefits.

• Comprehensive Benefits:
  Multiple levels of medical, dental and vision coverage – medical plans starting at just $10 per pay period – tailored benefit options for part‑time and PRN employees, and more.
• Financial Protection & PTO:
  Life, accident, critical illness, hospital indemnity insurance, short‑ and long‑term disability, paid family leave, and paid time off.
• Financial & Career Growth:
  Higher education and certification tuition assistance, loan assistance, and a 401(k) retirement package with company match.
• Employee Well‑being:
  Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services, and discount programs).

Ongoing learning and career advancement.

The right person will serve as the liaison between physicians, insurance companies, and patients, gather information from them, and enter it into the computer system to create an electronic record. Applicants must obtain prior authorizations from insurance companies for procedures, medications, and tests.

Applicants must have a high school diploma or equivalent. Additional requirements include:

• Basic knowledge of CPT & ICD
  10 codes; knowledge of Medicare, Medicaid and Managed Care Payers, as well as Medical Terminology preferred.
• Must type 30 WPM with high accuracy.
• Cross‑trained in two or more areas of Patient Access and willing to be re‑assigned to fit the needs of the department; must be willing to work in the Emergency Department.
• One to two years of customer service and/or health care experience.

EEOC Statement

Sovah Health – Martinsville is an Equal Opportunity Employer. Sovah Health – Danville is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment:
Minority/Female/Disabled/Protected Veteran

Entry level

Part‑time

Health Care Provider

Hospitals and Health Care