SaaS Sales Administration Support Advisor

SaaS Sales Administration Support Advisor Position Overview

• Provide support to Key Account Managers in the dedicated area.
• Liaise with the sales department to allow an efficient process to acknowledge the new signed contracts, renewals, etc.

• Opening and extending the accesses for the customers or prospects.
• Assist the sales team in managing daily administrative tasks such as coordination of software contract renewals in Salesforce.
• Manage SaaS contract renewals for a portfolio of clients.
• Monitor and track sales data to prepare reports to help with account management.
• Respond promptly and professionally to customer inquiries and provide product information and assistance, as needed.
• Maintain accurate and up-to-date records of sales activities and interactions in our CRM system.
• Review sales documents to identify specific clauses, such as financial conditions.
• Monitoring, analysis, and document management: managing the filing and archiving process.

• Strong organizational skills and attention to detail.
• Ability to work effectively in a team and communicate clearly.
• Good command of office tools and CRM systems (Salesforce is a plus).
• Fluency in English; other languages are an asset.

• Bachelor’s degree or equivalent in Administration, Business, or related field.
• Previous experience in administrative support, sales administration, or SaaS environment is a plus.

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