Overview
At Legal & General America, we aim to make a positive difference in the lives of our customers, partners, colleagues, and the communities in which they live. As a recognized market leader of term life insurance, we’re working to transform our business through innovation and technology to provide products and solutions that help American families secure their financial futures.
We are a future-focused company, passionate about what we do and how we do it. This means working with pace and energy to reach our goals and challenging ourselves to achieve more. We strive to create a unique environment where balance between work and life is possible. Our employees' passion, dedication and hard work, as well as our career development opportunities, benefits, and employee activities contribute to our positive workplace culture.
The Commission Associate will deliver prompt, accurate and courteous service by handling verbal and written inquiries for general agencies and other LGA departments concerning Commissions.
Responsibilities- Review daily commission activity including payment listings and error reports. Audit random records for accuracy. Research amounts that require management approval and verify their accuracy. Report results to management daily. Prepare checks and EFT payments for distribution to agencies.
- Research and respond to agency compensation related requests such as confirmation of payment dates, rates of commission, hierarchy records and stop payment requests. Coordinate corrections with Administrative Services Unit and Finance Department staff. Communicate result to agency staff. Prepare and submit for approval appropriate check requisitions and other administrative forms to ensure correct and timely payments or compensation adjustments.
- Maintain records of tax levies, social services required income with holdings, escheat accounts and other required commission monitoring. Set up payment amounts and dates according to standard, draft correspondence to impacted broker and government agency upon set up, payment and release.
- Review and verify 1099 MISC reporting records for accuracy and process corrections as needed.
- Research agency/broker debit balances, determine accuracy and develop documentation in support of the balance due. Maintain agent debt management file and record payments received, collection agency fees and legal expenses. Respond to broker inquiries and correspond with collection agency.
- Record daily task activity and maintain record tables for processing issues.
- Complete special projects and provide administrative support to other business areas as directed by management.
- Process monthly suspense report- verify if funds need to be paid to an agent and balance out report for Finance.
- Prepare correspondence, emails, letters, memos, reports.
- Review, prepare and distribute bonus reports.
- Complete special projects and provide administrative support to other business areas as directed by management.
Education
High School diploma or equivalent
Some college preferred
Experience/Knowledge
2+ administrative/customer support experience
Skills
Client service/phone handling
Ability to problem solve and analyze commission statements
Computer knowledge - ability to create, edit, retrieve, save, and print
Ability to learn new software
Knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook & Access)
What’s in it for you?
The expected hiring compensation range for this position is $48,500 - $58,000 annually. This position is a hybrid role, reporting into our Frederick, MD office three times per week.
The total compensation package for this position may include other elements, such as a sign‑on bonus, long‑term incentives, and annual bonuses. This role is eligible to participate in the Legal & General America Annual Incentive Plan. The current target payment for the position is 3% of base salary, modified for corporate and individual performance. Bonuses are pro‑rated based on start date.
This role has 10 vacation days and 10 sick days that are accrued on a bi‑weekly basis. Employees also have 9 paid holidays throughout the calendar year.
We have a competitive compensation and benefits…
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