Administrative Assistant; Hanover, MD

Administrative Assistant (Hanover, MD)

Coach USA/Dillons in Hanover is looking for a highly organized and detail‑oriented Administrative Assistant for our front office. The administrative assistant supports all types of operations including answering phones, day‑to‑day scheduling, data input, daily office upkeep, mail, and emails, and assists the Vice President/General Manager with routine functions and special activities, some of which involve evening events. The role handles sensitive and confidential information and requires excellent judgment, communication skills, and the ability to interact with a broad range of people – including administration, management, staff, customers, and visitors.

Compensation: $20–$25 hourly

• Manage day‑to‑day professional business of the Vice President/General Manager, including screening calls, emails, and correspondence and following up as appropriate
• Coordinate managerial appointments, meetings, events, interviews, and manage calendars
• Arrange travel (flights, car service, hotels) when needed
• Prepare documents, reports, and itineraries; communicate regularly with the Vice President/General Manager
• Reconcile expense reports and process payments (credit cards, checks, cash)
• Handle mail distribution and answer & transfer operator calls
• Assist with charter quotes, bookings, and contract uploads
• Maintain driver paperwork (maps, instructions, work orders)
• Order employee uniforms and office supplies
• Take detailed minutes at meetings and project tasks as requested by the supervisor

• Health, Dental, and Vision Insurance
• Term life insurance (company paid and voluntary)
• 401(k) plan
• Generous paid time off
• Employee Assistance Program (“EAP”)
• Free membership for “Tickets at Work” for exclusive employee deals
• Paid weekly

• Excellent verbal and written communication skills
• Friendly demeanor and well‑groomed appearance
• Reliable transportation and ability to travel
• Proficiency with Microsoft Office suite
• Ability to work with all levels of internal management, staff, and external vendors
• Multi‑tasking and meeting/exceeding expectations
• Strong organizational and analytical skills
• Initiative and sense of individual responsibility
• Time‑management and adaptability
• Energetic and flexible demeanor
• Confidentiality handling
• Attention to detail and accuracy
• Clear, concise presentation of information in one‑on‑one and group settings
• Reasoning capability in standardized problem situations
• Transportation industry experience is a plus

• Entry level

• Full‑time

• Administrative

Coach USA is an Equal Employment Opportunity employer. In compliance with federal and state equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.