Operations & Office Coordinator

Operations & Office Coordinator

The Operations & Office Coordinator is the internal organizer, administrative anchor, and technology coordinator for Taste Buds Kitchen's national corporate headquarters. We are not looking for a software engineer or a graphic designer—we are looking for a sharp, tech-savvy, "Type A" organizer who loves checklists, clean data, and keeping an office running like clockwork. If you naturally organize your life into color-coded spreadsheets, pick up new software apps in minutes, double-check every hyperlink before hitting send, and take pride in spotless execution, this role is for you.

In this role, you will manage user setups across our digital tools, schedule pre-designed marketing campaigns, maintain local business listings for our studios nationwide, support new franchise onboarding, and keep our Chester, MD headquarters running smoothly. We will fully train you on our specific software platforms; you provide the curiosity, organization, and relentless attention to detail.

Key responsibilities include:

• Operations Systems, Software Administration & QA
• Marketing Operations, CRM Scheduling & Local Directories
• HQ Office Operations & People Coordination

Qualifications and competencies include:

• Experience:
  
  2–3+ years of professional experience in an administrative, office coordination, operations, or project support role.
• Tech-Savvy Aptitude:
  High comfort navigating digital tools and business software.
• Hyper-Organized & Detail-Obsessed:
  You take pride in zero-defect work.
• Process & Checklist Mindset:
  You enjoy turning complex or messy tasks into structured, step-by-step checklists and clear SOPs.
• Professionalism & Discretion:
  Demonstrated integrity and confidentiality when handling sensitive personnel information, new-hire paperwork, and internal corporate records.
• Self-Directed & Dependable: A proactive mindset who thrives on a hybrid schedule and takes ownership of their weekly task list without needing micromanagement.

Compensation and benefits include:

• Salary: $55,000 – $60,000 annually, commensurate with experience.
• Work Arrangement:
  Hybrid (Tuesday - Thursday on-site at our Chester, MD headquarters; remote-flexible other days).
• Health & Wellness:
  Comprehensive medical, dental, and vision insurance coverage.
• Retirement: 401(k) retirement plan with generous company match.
• Time Off & Balance:
  Unlimited paid time off (PTO), paid company holidays, and a collaborative, family-first culture.
• Perks:
  Free culinary classes and event discounts for friends and family, plus ongoing professional development.