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Front Desk Supervisor

Job in Berlin, Worcester County, Maryland, 21811, USA
Listing for: OC Pearl Family Dental
Full Time position Listed on 2026-11-12
Job specializations:
Salary/Wage Range or Industry Benchmark: 45000 - 56000 USD Yearly USD 45000.00 56000.00 YEAR

Job Description & How to Apply Below

Location: Berlin

Benefits/Perks
  • Flexible Schedule
  • Great Work Environment
  • Competitive Compensation
  • Paid Holidays
Job Summary

We are seeking an experienced Front Office Supervisor to join our team! As our Front Office Supervisor you will be managing a very busy dental office and to ensure every guest receives exceptional service. The ideal candidate has a strong background in customer service and leadership and a positive attitude. Knowledge of Dentrix software is a plus. Salary is negotiable with experience.

Responsibilities
  • Greet and welcome visitors in a professional manner, ensuring a positive first impression.
  • Answer phone calls and respond to inquiries (text message) with accurate information.
  • Schedule appointments and manage calendars for staff members.
  • Perform data entry tasks, maintaining accurate records and files.
  • Handle incoming and outgoing mail and packages efficiently.
  • Support administrative functions such as filing, scanning, and organizing documents.
  • Utilize computer software for scheduling.
  • Provide customer support by addressing client concerns and resolving issues promptly.
  • Insurance billing and accounts receivable experience
  • Strong communication and interpersonal skills
  • Excellent customer service skills
  • Attention to detail
  • Multi-tasking
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