Front Desk Supervisor
Job in
Berlin, Worcester County, Maryland, 21811, USA
Listing for:
OC Pearl Family Dental
Full Time
position
Listed on 2026-11-12
Job specializations:
-
Administrative/Clerical
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Benefits/Perks
- Flexible Schedule
- Great Work Environment
- Competitive Compensation
- Paid Holidays
We are seeking an experienced Front Office Supervisor to join our team! As our Front Office Supervisor you will be managing a very busy dental office and to ensure every guest receives exceptional service. The ideal candidate has a strong background in customer service and leadership and a positive attitude. Knowledge of Dentrix software is a plus. Salary is negotiable with experience.
Responsibilities- Greet and welcome visitors in a professional manner, ensuring a positive first impression.
- Answer phone calls and respond to inquiries (text message) with accurate information.
- Schedule appointments and manage calendars for staff members.
- Perform data entry tasks, maintaining accurate records and files.
- Handle incoming and outgoing mail and packages efficiently.
- Support administrative functions such as filing, scanning, and organizing documents.
- Utilize computer software for scheduling.
- Provide customer support by addressing client concerns and resolving issues promptly.
- Insurance billing and accounts receivable experience
- Strong communication and interpersonal skills
- Excellent customer service skills
- Attention to detail
- Multi-tasking
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