More jobs:
Complaints/Grievance Coordinator
Job in
Landover, Prince George's County, Maryland, USA
Listed on 2026-10-11
Listing for:
Professional Facility Services
Full Time
position Listed on 2026-10-11
Job specializations:
-
Customer Service/HelpDesk
Clerical, Office Administrator/ Coordinator
Job Description & How to Apply Below
Position Summary
Manages intake, documentation, and District notification for claimant complaints regarding services provided under the contract.
Key Responsibilities- Notify the District in writing addressing each formal written complaint filed by a claimant.
- When a complaint is received directly by PFS, promptly notify the Contract Administrator and the District's Medical Relations Officer.
- Maintain a complaint log documenting resolution status and timelines.
- High school diploma or equivalent; experience in customer service or grievance handling in a healthcare or government-contracting setting preferred.
- Strong written communication and documentation skills.
We have an opening for a Complaints/Grievance Coordinator in Landover, MD, United States within Management & Operations.
The Complaints/Grievance Coordinator role at Professional Facility Services is now open for applications in Landover, MD, United States.
Join us at Professional Facility Services as our next Complaints/Grievance Coordinator in Landover, MD, United States.
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