Customer Support Coordinator
Responsible for providing customer support, including coordinating and orchestrating customer relations, program meetings; responsible for coordinating with analysts to publicize product capabilities as well as collect requirements and feedback for existing capabilities. Three (3) years experience in computer science, computer engineering, or a related discipline. One (1) year experience providing customer support, including coordinating and orchestrating customer relations, program meetings, and knowledge of query syntax, data flows, and traffic manipulation.
One (1) year combined experience in using word processing/desktop publishing, spreadsheets and graphic presentation programs. Knowledge of coordinating with analysts to publicize product capabilities as well as collect requirements and feedback for existing capabilities is required. Associate's degree in a technical or business discipline from an accredited college or university is required. Two (2) years of additional related experience may be substituted for an associate's degree.
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance with polygraph is required. Peterson Technologies provides for an excellent benefit package to include generous PTO, healthcare, STD, LTD, Life Insurance, 401k contribution and Tuition and Training reimbursement. Salary range depending on experience - 75,. Peterson Technologies will provide reasonable accommodations to applicants who are unable to utilize our online application system due to a disability.
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