Customer Support Agent
Listed on 2026-11-04
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support, Bilingual
About the Role
Our client, a growing telecommunications provider, is seeking a friendly and efficient Customer Support Agent to join their team in Queenstown, Eastern Cape . This role is vital for ensuring customer satisfaction by providing high-quality support and resolving service-related inquiries. The ideal candidate is a clear communicator, patient, and possesses strong problem-solving skills to assist customers effectively. You will be the voice of the company, handling customer queries about services, billing, and technical issues.
This is an excellent opportunity to build a career in customer service within a company that values its local community and its employees. Join us in delivering exceptional service to our customers in Queenstown and surrounding areas.
- Handle inbound customer calls and emails, addressing inquiries regarding telecommunication services.
- Provide information on service plans, pricing, promotions, and billing inquiries.
- Troubleshoot basic technical issues related to internet, phone, and TV services.
- Assist customers with
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