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Call Center Agent; PT

Job in Jenkins, Baltimore County, Maryland, USA
Listing for: Kris Konstruction
Part Time position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR

Job Description & How to Apply Below

Position: Call Center Agent (PT)
Location: Jenkins

We are a family owned and operated business with a new call center located in Baldwin, MD!

We are looking for outgoing members to join our team as call center agents!

Call Center Sales Agent

Description:

1. Schedule and confirm appointments

2. Answer inbound calls and make outbound calls

3. Provide Customer Service

4. Achieve weekly and monthly quotas

  • Call Center Target Metrics:

    - 45-55 Dials per hour per caller

    - 30% conversion from Raw Lead to Set Appointment

    - 80% conversion from Set Appointment to Issued Appointment

    - 80% Demo Rate on all Issued Appointments

    This is an in-office position only. Evening and weekend availability is needed.

We would love to welcome a new Call Center Agent (PT) to our team in Jenkins, MD, United States.

If your experience matches this role, we encourage you to apply.

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