Pro Advisor

Job Description

Mount St. Mary's University has 2 full-time Pro Advisor positions available in the Learning Services department. The Pro Advisor plays a vital role in supporting students’ successful transition to college and career. Working collaboratively with faculty academic advisors, this position guides university expectations and resources while assisting students in developing personalized academic and personal success plans. The Pro Advisor delivers comprehensive, proactive, and developmentally appropriate support that promotes student growth in academic, personal, and professional areas.

• Provide holistic, proactive, and comprehensive transitional advising to majors in the assigned College or School.
• Collaborate with the Dean and faculty advisors of the assigned College or School for the purpose of understanding all majors/programs and supporting faculty advisors.
• Collaborate with the Dean and faculty advisors in the assigned College or School on matters related to student success and retention specific to each of the majors/programs.
• Communicate effectively with academic advisors and faculty (within and across the Schools/College) on matters related to student success and retention.
• Establish effective partnerships with university colleagues to support student success and retention initiatives.
• Provide proactive, individualized, and major/program‑specific support to each student including review of their degree plan and the resources necessary to ensure engagement and success.
• Serve as a liaison between students and key campus resources, including the Registrar’s Office, Financial Aid, Learning Services, Library, Career Services, Student/Residence Life, and other university services.
• Monitor student progress by accessing and analyzing key academic data including attendance, mid‑term grades, course registration, course withdraws, in completes, credit recovery, and GPAs.
• Based on the analysis of key academic data, act on behalf of the student by providing student interventions/referrals as needed and communicating with academic advisors and appropriate faculty.
• Support students in their academic journey by helping them identify and overcome obstacles to success.
• Guide students in setting and achieving individual goals while fostering personal accountability.

• Master’s degree preferred, bachelor’s degree required. Degree in education, counseling, student development, or a related field required.
• Preferred two years of experience in academic support, advising, retention, transition programs, or related areas in a higher education setting. Education can supplement experience.

• A proactive and student‑centered approach to advising.
• Strong analytical and critical‑thinking abilities.
• A passion for student success and engagement.
• The ability to build meaningful relationships with diverse student populations.

• Resume or CV
• Cover letter
• Document with contact information of at least three work references

$50,000 to $55,000/year

This full-time exempt position includes full benefits and vacation, holiday, and sick leave. The university offers a generous benefits package, including tuition remission for graduate and undergraduate classes at Mount St. Mary’s University, a retirement program with a match, and a generous paid time off schedule.