Testing Center Supervisor

Located 45 minutes from the Nation’s Capital, nestled in a history-rich community of southern Maryland, The College of Southern Maryland (CSM) has been twice named in the top 150 community colleges by the Aspen Institute with academic programs in over 100 disciplines. CSM is among America’s top 100 producers of Minority associate degrees in twenty categories, according to Diverse Issues in Higher Education.

CSM offers excellent health insurance benefits;
State Retirement Pension plan; wellness programs;
Code Green early closure Fridays in the summer; college closure for spring break and several major holidays, including the week between Christmas and New Year; and for several days in March for Spring Break. We are an innovative institution committed to student success and well known for our flexibility to meet student and community needs.

Under the moderate supervision of the Department Director or designee, the incumbent supervises the entire operations of the campus Testing Center. Monitors, schedules and supervises testing activities including skills assessments, department exams, correspondence, classrooms, distance learning education, Pearson Vue testing, ATI nursing, GED completion exams and work keys exams for general entrance nursing programs, CLEP, DSST and ATI-TEAS. This position requires previous training, experience, and specific skills.

The incumbent performs work with moderate latitude for the use of initiative and independent judgement

Reports to:

Testing Center Manager

The hiring salary for this position will be from the min to mid-point of the salary range advertised. This position is open until filled.

• Proctors exams during high volume testing, emergencies, or staff shortages.
• Administers correspondence tests on behalf of students taking courses through other colleges and/or universities. Works with students and outside institutions to secure receipt of exam materials, proctoring, and following return instructions.
• Administers credit by examination for CSM departments and for CLEP and DSST. Completes required training and certifications required by exam companies.
• Administers placement tests, inputs scores into Colleague as needed, and provides score report results to students. Directs student to placement preparation resources.
• Administers certification tests through a variety of vendors such as Pearson Vue, Meazure Learning and ensures individual company policies are adhered to regarding exams and exam candidate instructions.
• Monitors the testing center via cameras and walk throughs with professionalism. Guarantees and protects against student violations of CSM’s Student Code of Conduct.
• Administers CSM Course tests and adheres to CSM professor’s instructions.
• Performs online testing for ALEKS. Follows guidelines and procedures effectively.
• Reviews remote testing sessions through Examity and/or Proctor
  
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• Assisting with coverage at other campuses when needed.
• Covers evenings and weekends when needed.
• Supervises the Testing Center Assistant at their campus location
• Serves on search committees for testing staff at other campuses
• Manages the monitoring system of the testing center to ensure that academic integrity standards are being adhered to as it pertains to testing

• Communicate the Testing Center hours to faculty, staff, and students.
• Maintains awareness of the different Student Service Departments hours and activities to provide general up to date information to students.
• Answers phones and returns voicemails, coordinating with Testing Center Manager to assure that the most current information is available to customers, providing information on the various testing services to the internal and external college community.
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