Franchise Training & Curriculum Specialist

• Health insurance
• Paid time off
• Training & development
• Vision insurance
• 401(k) matching
• Competitive salary
• Dental insurance

Chester, MD (On-site)

Full-time Monday – Friday daytime hours (shifting to Tuesday – Saturday once per month during Franchisee Training cohorts). Includes situational remote flexibility on dedicated writing and administrative days, depending on training schedules.

$70,000 – $80,000 (commensurate with experience) + Health/Dental/Vision, 401(k) Match, Unlimited PTO

Director of Operations

Taste Buds Kitchen is seeking a Franchise Training & Curriculum Specialist to turn our proven business playbook into simple, engaging, step-by-step training programs for new franchise owners and studio teams.

We already know how to run successful culinary entertainment studios—we need a gifted teacher and curriculum builder to extract that knowledge from our leadership team, strip away jargon, and build clear training units anyone can follow from day one. You will evaluate the best way to train locations on both signature events and daily business operations, choosing the right mix of hands‑on practice, quick‑reference guides, and video walkthroughs so lessons stick.

This is an instructional writing and facilitation role, not a chef position. No formal culinary degree or restaurant background is required—just a love of food, strong group facilitation skills, and a talent for breaking complex workflows into simple steps.

• Curate & Simplify Existing Knowledge: Partner with leadership and operators to document every part of the business into plain‑English, repeatable training units across Studio Operations (opening/closing, POS/CRM, inventory), Sales & Guest Experience (booking scripts, service standards), and Culinary Entertainment Classes (minute-by-minute run‑of‑shows, tool staging, 100% nut‑free/allergy‑safe workflows). We already have a great start on written materials, sometimes even too many resources.
• Choose the Right Format
  :
  Decide when concepts need a live workshop, short video demo, or 1‑page checklist—actively pushing back on over complicated processes.

• Deliver HQ Onboarding Cohorts: Design and facilitate monthly multi‑day training cohorts in Chester, MD, leading classroom sessions, software practice, role play, and live kitchen rehearsals/guest events.
• Discovery Day Experiences: Lead an engaging monthly cooking class for prospective franchise buyers.
• Train‑the‑Trainer Refreshers: Coach adult learners on classroom pacing, energy, and staff training; host seasonal virtual prep (Summer Camp, Holidays) and occasional on‑site grand opening or audit visits (a few trips/year).
• Partner with Franchise Business Coaches (FBCs): Gather ongoing field feedback to close knowledge gaps and help partners run profitable, joyful studios.

• Manage Operandio: Organize self‑paced onboarding tracks and daily checklists into one central source of truth.
• Film Walkthroughs & Use AI: Record practical smartphone how‑to videos (software, studio setups, staging) and use AI tools (Claude) to accelerate drafting outlines, quizzes, and checklists.

• Instructional Recipe Formatting: Ensure class recipes and prep guides are written clearly, timed accurately, and easy for beginners to execute.
• Cohort Curriculum Readiness: Partner with the Operations & Office Coordinator to provide ingredient lists and station layouts ahead of monthly training cohorts.
• Menu Testing & Recipe Formatting: Test‑drive new seasonal menus (developed via our internal AI tools and culinary…