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Dual Rate Dealer - Poker
Job in
Hanover, Howard County, Maryland, 21098, USA
Listed on 2025-12-31
Listing for:
Live! Casino & Hotel Maryland
Full Time
position Listed on 2025-12-31
Job specializations:
-
Entertainment & Gaming
Casino, Event Manager / Planner
Job Description & How to Apply Below
Dual Rate Dealer – Poker – Maryland
Live! Casino & Hotel Maryland
OverviewA Dual Rate Dealer functions as either the Dealer role or the Floor Supervisor role, based on the company’s business needs. The position ensures the successful operation of the Poker area, maintains game integrity, safeguards company assets, and creates a clean, safe, fast, friendly, and fun environment for all guests and team members.
CompensationUSD $4.50 – $5.50 /hr (Dealer); USD $28.00 /hr (Supervisor)
Responsibilities- As a Dealer:
- Deal the game and monitor the money at the table.
- Control gaming cards and equipment.
- Protect company assets by monitoring guests’ movements.
- Analyze customer play for cheating scams and suspicious variation.
- Provide excellent customer service.
- Pay wins/take losses.
- Ensure the safety and security of guests and employees.
- As a Supervisor:
- Report to the Casino Pit Manager or Shift Operations Manager for successful performance.
- Supervise the performance of the table games dealers.
- Assist and advise other departments and company personnel as necessary to assure the success of the table games.
- Manage the administration of fills/credits, player ratings; keep track of markers and rundowns.
- Analyze gameplay for cheating scams, counters, and unusual or suspicious variations.
- Develop staff through training and evaluations.
- Meet with departmental directors and managers to review table game activities and promotions as necessary.
- In the role of Dealer:
- Proficiency in speaking, reading, and writing English.
- Ability to use chips, cards, and a paddle.
- Good hand/eye coordination.
- Extensive knowledge of gaming regulations.
- Knowledge of theft techniques.
- Excellent customer service and communication skills.
- Ability to perform under time pressure in an interruptive environment.
- Proficiency in basic mathematical functions.
- Knowledge of company policy, IRS Bank Secrecy Act, and internal controls.
- Knowledge of all facilities, special events, and promotions available to guests on property.
- Pleasant, friendly, and welcoming attitude with use of facial expressions.
- In the role of Floor Supervisor:
- Maintain strict confidentiality regarding financial data, casino policies, and promotions.
- Effective staff management abilities.
- Strong interpersonal skills.
- Oral and written communication skills.
- Strong sense of responsibility regarding table game performance.
- Proficiency in Microsoft software products.
- Ability to analyze and interpret departmental budget, goals, and results.
- Ability to solve complex problems.
- Extensive knowledge of specified games and gaming regulations.
- Two (2) to five (5) years of experience in a related field, with a four (4) year degree or equivalent work experience.
- Technical school education in dealing specified games.
- Must be able to comply with all state gaming regulations, which may include obtaining a license.
- Casino is over 300,000 square feet and requires ability and energy to move about it with a true sense of urgency.
- Standing 75 %
- Walking 10 %
- Bending 15 % (from waist)
- Keyboarding 10 %
- Ability to make repetitive hand motions.
- Use of going up and down 31 stairs multiple times per day and elevators.
- Comprehensive group health benefits for full‑time and part‑time team members and their eligible dependents.
- Free Basic Life Insurance.
- Free Short‑Term & Long‑Term Disability.
- Generous retirement savings options.
- Paid Time Off.
- Tuition Reimbursement.
- On‑site Wellness center for team members and eligible dependents (Maryland Property only).
- Training and pathways for career growth.
- Robust Rewards & Recognition Programs.
- Annual Merit‑Based Pay Increases.
- Discretionary Performance Bonuses.
- Discretionary Service Bonuses.
- Free parking.
- Free food and discounted meals.
- Live! Hotel, Food & Beverage, and Entertainment Discounts.
- Be part of an exciting experience unlike any other in the market.
- Have the power and responsibility to put service and community first.
- Work together as a strong team, valuing and celebrating diversity.
- Be given the tools, resources, and opportunity to grow in your career.
- Work hard and have fun.
- Live is a 24‑hour, 7‑day per week high‑energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
- The casino is large and fast‑paced, requiring the ability and energy to move about it with a true sense of urgency.
- Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
- Smoking is allowed in the environment.
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