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Poker Floor Supervisor

Job in Hanover, Howard County, Maryland, 21098, USA
Listing for: Live Casino & Hotel
Full Time, Part Time position
Listed on 2026-01-15
Job specializations:
  • Entertainment & Gaming
    Event Manager / Planner, Online Gaming / Sports Betting, Casino, Gaming Manager
Salary/Wage Range or Industry Benchmark: 28.85 USD Hourly USD 28.85 HOUR
Job Description & How to Apply Below
Location: Hanover

Min Compensation

USD $28.85/Hr. Max Compensation

USD $28.85/Hr.

Overview

Why We Need Your Talents:

Responsible for the successful operation of the Poker Room, assuring integrity of the games, safeguarding company assets, and ensuring guests have a favorable gaming experience.

Compensation: $28.85/Hr.

Responsibilities

Where You'll Make an Impact:

  • Review staffing levels to maintain operational effectiveness
  • Controlling cards and equipment
  • Responsible for the supervision and performance of the poker dealers
  • Development of staff, evaluating, hiring and training
  • Assists Poker Floor Supervisor/Greeter with monitoring with reviewing and managing the department’s promotions and tournaments
  • Review poker room activities and promotional status with Director of Poker
  • Assists Poker Floor Supervisor/Greeter with monitoring and adjusting performance to local competition
  • Excellent customer service
  • Ensure the safety and security of guests and employees
  • Other duties as assigned
Skills to Help You Succeed
  • Ability to analyze and interpret departmental needs and results
  • Ability to solve complex problems
  • Knowledgeable of specified games and gaming regulations
  • Ability to add monies and chips
  • Good public relations/guest service skills
  • Ability to perform assigned duties under frequent time pressure in an interruptive environment
  • Ability to accurately complete paperwork and forms
  • Complete, perform and understand basic mathematical functions
  • Knowledge of company policy and procedures, IRS Bank Secrecy Act and internal controls
  • Complete knowledge of all facilities available to guests on property.
  • Always maintain a pleasant, friendly, and welcoming attitude with use of facial expressions and knowledge of all special events and promotional activities
  • Ability to maintain mental concentration for significant periods of time
  • Basic computer skills
  • Management abilities demonstrated in managing the Poker Room operations
  • Maintain interpersonal working relationship among all personnel
  • Oral and written communication skills
  • Willingness to assume responsibility relative to the performance of the table games
  • Obtainment of departmental budget and goals
  • Effective managing of the staff
  • Accuracy in completing assigned duties, paperwork, and reports
  • Knowledge of state gaming laws and regulations
Qualifications

Must-Haves:

  • One (1) to two (2) years’ experience as a poker dealer or poker floor supervisor with a four (4) year degree in related fields or equivalent work experience
  • Technical school education in dealing specified games
  • Must be able to obtain and maintain the necessary license as mandated by the Maryland Lottery and Gaming Control Agency.
Physical Requirements
  • Must be able to carry a tray.
  • High volume, 24, hour liquor and beverage service.
  • Loud, high-energy work environment.
Working Conditions
  • 24/7 high energy casino with over 300,000 sq. ft of gaming and entertainment space and approximately 3000 employees.
  • Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
  • You will work in an environment where smoking is allowed.
What We Offer

Perks We Offer You

  • Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents. Other benefits for full-time and part-time Team Members include:
    • Free Basic Life Insurance
    • Free Short Term & Long-Term Disability
    • Generous retirement savings options
    • Paid Time Off
    • Tuition Reimbursement
  • On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
  • Training and pathways for career growth
  • Robust Rewards & Recognition Programs
  • Annual Merit Based Pay Increases
  • Discretionary Performance Bonuses
  • Discretionary Service Bonuses
  • Free parking
  • Free food and discounted meals
  • Live! Hotel, Food & Beverage, and Entertainment Discounts
Life at Live!

Individuals chosen to be part of the Live! Team can expect:

  • To be part of an exciting experience unlike any other in the market.
  • To be given the power and responsibility to put service and community first.
  • To come together as a strong team, while valuing and celebrating our diversity.
  • To be given the tools, resources, and opportunity to grow in their career.
  • To work hard and have fun.
  • Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
  • The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency!
  • Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
  • You will work in an environment where smoking is allowed.
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