Field Services Supervisor; Inspection and Enforcement Field Supervisor), Grade 23

Field Services Supervisor (Inspection and Enforcement Field Supervisor), Grade 23 About the Position

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Please note:

The salary range above represents this position’s earning potential. The anticipated hiring range for this position will be $76,742 to $122‑603, based on the candidate’s qualifications and experience.”

The Montgomery County Office of Animal Services (OAS), which operates the Montgomery County Animal Services and Adoption Center (MCASAC), provides high‑standard sheltering and care to the homeless, abused, and neglected animals in our community and ensures the safety and welfare of the county’s animals and citizens by enforcing laws and regulations. We are responsible for providing animal‑related services to the residents of Montgomery County, Maryland, from our headquarters in Derwood, Maryland.

MCASAC is the county’s only open‑admissions municipal animal shelter and community center. OAS programs serve as critical community resources to promote and advocate responsible pet ownership. By partnering with community and regional non‑profit animal welfare organizations and other county agencies, our programs and services enhance the level of care provided to animals in the shelter and the community by providing alternatives and support needed to give them the best future possible.

Responsibilities include, but are not limited to:

• Animal‑related field inspections and investigations for the purpose of ensuring compliance with animal‑related codes, regulations, and laws.
• Assignment and review of daily calls for service and case reports for all officers to ensure completeness, timeliness of investigations to ensure consistent enforcement and successful court actions or dispositions. The nature of the work requires evaluative thinking, as well as the ability to identify and apply the appropriate standards to diverse animal‑related issues and situations.
• Manages, assigns, and prioritizes the work of the Animal Services Officers (ASO) and Dispatcher/Call‑Takers assigned to the Division.
• Researches, interprets, and advises subordinates and higher‑level officials on the application of Montgomery County Code, Chapter 5, Maryland Criminal Law Article 10‑600, Department Directives, County Administrative and Personnel Policies and Procedures, and the Division’s Standard Operating Procedures (ASOs and Dispatch Operations).
• Provides leadership, supervision, and technical guidance, assistance, and training to assigned personnel; conducts performance counselling and prepares annual performance evaluations of subordinates.
• Serves on the OAS leadership team and, as such, promotes and participates in departmental activities, while serving as an example to subordinate staff on working with other work areas of the Office.
• Responsible for scheduling, including leave approval, ensuring adequate field and dispatch coverage, and administering overtime; assigning and scheduling ASO participation in community events, making scheduling adjustments to meet immediate and long‑term coverage needs.
• Oversees fleet management and equipment inventory for assigned officers.
• Responds to internal/external customers by telephone, letter, email, or in person to county residents inquiring about animal related laws and regulations, or those wishing to comment or address the actions and/or behaviours of ASOs.
• Performs other job‑related duties as assigned.

The ideal candidate will possess considerable knowledge of and ability to understand, interpret, and apply statutes, ordinances, and other legal authorities. They will have a strong understanding of the principles and practices of animal control work, code enforcement, and criminal investigations. The successful candidate will have excellent interpersonal, written, and oral communication skills, with an ability to effectively listen, speak, write, and interact in a tactful and persuasive manner.

The ability to provide leadership, influence, and direction to subordinates while promoting a favorable and harassment‑free work environment is essential. The candidate must also have a working knowledge of animal diseases, public…