Zoning Administrator

Queen Anne's County, Maryland

This position reports to the Director of Planning and Zoning and manages the administrative and personnel activities of the Zoning Division. This includes directing the processes for issuing building permits, scheduling inspections, and the enforcing of building codes and the County’s zoning code, as well as, managing the Electrical Board and Board of License Commissioners. Provides leadership in resolving complex zoning issues and enforcement actions.

Gives direction to zoning and permitting staff, coordinates with the Planning Division, as well as other departments within and outside the county, and monitors the progress of issues through to resolution. This position requires broad and specific knowledge of construction practices, including state and federal programs, codes, and regulations.

• Provides cordial, responsive, and accurate customer service and appropriate responses to customer requests.
• Supervises County employees assigned to zoning enforcement and building permit programs to ensure compliance with ordinance and statutory requirements.
• Oversees the management of the County’s database known as Tyler Technology/Energov, as well as the online permitting and licensing portal.
• Ensures that customers receive prompt and accurate information or adequate service in response to inquiries or requests.
• Supervises the duties, activities, and performance of employees assigned to the Board of License Commissioners, Electrical Board, and contractual building code inspectors, zoning, and nuisance inspectors.
• Monitors and updates the building code inspection contracts.
• Provides general information to inquiring public regarding applications for building permits, zoning use permits, or zoning ordinance requirements.
• Makes final decisions with respect to the issuance or denial of building or zoning permits.
• Makes final decisions with respect to initiation of enforcement action for zoning violations; issues civil zoning citations; and appears in court to testify with respect to such citations.
• Coordinates fire and building code inspections and consults with local, state and federal agencies, as required.
• Responsible for keeping up to date with regulatory changes as they relate to various building and land use codes.
• Coordinates with the Department of Public Works, the Queen Anne’s County Health Department, and other agencies as appropriate for the review and issuance of building permits and zoning certificates ensuring permits are being tracked and processed by these agencies in a timely and efficient manner.
• Responsible for the issuance of permits and zoning certificates in a timely and efficient manner.
• Prepares annual operating budget requests and monitors annual operating budget expenditures.
• Evaluates operations and activities of assigned responsibilities. Completes annual performance evaluations of those under his/her supervision.
• Advises the Planning Director on all permit-related matters.
• Advises the Planning staff as to the implementation of zoning codes and alerts the staff as to the effectiveness of code implementation and consistency.
• Performs other duties as assigned.

Carries out supervisory responsibilities in accordance with the County’s policies and applicable laws; responsibilities may include interviewing, recommending, and selecting candidates for employment; training employees; planning, assigning, and directing work; appraising employee performance; counseling, rewarding and disciplines employees; investigates employee grievances; approves and mediates disciplinary actions; addresses and resolves complaints.

Ability to manage both the personnel and administration…