Scheduler​/Registration​/MA - Oakland Primary Care

Scheduler/Registration/MA - Oakland Primary Care

Join to apply for the Scheduler/Registration/MA - Oakland Primary Care role at Garrett Regional Medical Center

Perform a variety of administrative and clerical duties to manage patient registration and patient financial obligations. Assist with Medical Assistant duties as needed.

• High school diploma or equivalent.
• State criminal background check and Federal (if applicable) as required for regulated areas.

• National Certification as CMA.

• Obtain demographic, billing, and insurance information from patients or legal guardians and enter it into registration/billing systems; scan insurance cards and photo IDs.
• Assist with obtaining pre-certification and authorizations for managed care services.
• Prepare standard consent forms, notice of privacy practice, and other necessary paperwork; obtain electronic signatures for consent to treat and financial obligations.
• Collect deposits, co-payments, deductibles, and other patient liability payments; provide receipts and record payments.
• Prepare armbands for patient identification.
• Balance daily receipts and cash drawer, following up on accounts indicated by system flags.
• Initiate screenings and obtain coverage information, completing appropriate paperwork.
• Perform medical necessity checks and complete Advanced Beneficiary Notices as needed.
• Schedule, reschedule, or cancel patients per hospital workflows.
• Verify order completeness and validate orders against scheduled services.
• Greet and escort patients to exam rooms; prepare physician visits by collecting initial information and vitals.
• Assist with or perform immunizations, medicine refills, and ECGs.

• Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, and grasping.
• Visual acuity within normal range.
• Manual dexterity to operate keyboards, fax machines, telephones, and other equipment.
• Ability to sit or stand for extended periods.
• Reading and comprehension ability.

• High volume, fast‑paced outpatient clinical environment.
• Exposure to communicable disease.
• Continuous interaction with patients, medical staff, and support staff.
• Requires attention to detail, organization, and multitasking.
• Understanding of medical insurance requirements and basic knowledge of covered services.
• Ability to handle multiple requests from various sources.
• Adaptability to diverse personality types and communication skills.

• Accurate use of computer software and equipment for processing and documentation.
• Knowledge of reporting unsafe or hazardous conditions and incidents in compliance with hospital policy.
• Excellent written and verbal communication skills.
• Basic knowledge of medical terminology.
• Memorization and referencing of medical insurance requirements.

$16.62 - $24.93 per hour, with shift differentials and overtime pay for hours over 40 per week.

Eligible employees (at least 0.5 FTE) receive Medical, Dental, Vision, Disability Coverage, Tuition Program, Retirement, Paid Time Off, and Wellness Program.

311 N 4th St, Oakland, Maryland

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or covered persons based on race, color, religion, creed, national origin, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, disability, citizenship, military service, genetic information, or any other protected characteristic.

All WVUHS employees and applicants are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination.