Specsavers- Optical Assistant

At Specsavers, we are committed to providing outstanding customer care and expert dispensing advice tailored to each individual’s needs. You’ll be part of a motivated and knowledgeable team dedicated to delivering exceptional service. While previous optical experience is not always required, a passion for fantastic customer service is essential. You will receive comprehensive training and development to enhance your understanding of optical products and procedures.

Our supportive environment, equipped with high-quality tools and guided by a strong team spirit, ensures you have everything needed to succeed.

• Engage with customers, exploring their needs and offering assistance proactively.
• Develop strong product knowledge, particularly in single vision lenses and treatments.
• Understand the basics of visual perception and common visual defects.
• Accurately analyse prescriptions and dispense appropriate single vision lenses.
• Manage customer appointments using the in-store computer system.
• Operate the till efficiently and handle transactions confidently.
• Apply NHS practices and procedures appropriately.
• Take part in team training sessions and actively seek to improve personal knowledge and skills.
• Contribute to a positive and collaborative team environment, reflecting our values of respect, professionalism, and outstanding care.

Friendly, personable, team player, organised, conscientious, reliable and positive

Maths & English at GCSE Grade 4 or Higher

This position is initially available on a full-time, fixed-term contract. Upon successful completion of the Apprenticeship, there is the possibility of an ongoing position, which will be discussed at the appropriate time.