Patient Service Representative

Patient Service Representative

Location:

Pocomoke City, MD

Base Pay Range: $16.26/hr – $21.96/hr (commensurate with experience)

Employment Type:

Part‑time (full‑time employees eligible for benefits)

Seniority Level: Entry Level

Tidal Health’s hospitals have been named among the Top 5 percent of all U.S. hospitals by Health grades and as five‑star hospitals by the Centers for Medicare & Medicaid Services. Located just 30 minutes from the beach, we offer a wide array of specialty and subspecialty services including neurosurgery, cardiothoracic surgery, joint replacement, emergency/trauma care, comprehensive cancer care, wound care, and clinical trials and research.

The organization also provides tuition assistance and residency programs to support professional growth.

The Patient Service Representative provides clerical support for the Tidal Health physician office, coordinating communications, registering and greeting patients, and maintaining financial information under the direct supervision of the office supervisor.

• Coordinate communications
• Register and greet patients
• Maintain financial information

• High School Diploma or equivalent
• Three (3) years of clerical/administrative experience (preferred)
• Experience in a healthcare setting and medical terminology (preferred)
• Experience with Microsoft Office, practice management systems, and spreadsheets (preferred)

• Monday through Friday

• Medical, prescription, vision, dental, flexible spending accounts, disability insurance, life insurance, paid time off, retirement plans, tuition assistance, employee assistance, on‑site childcare, and credit union access.
• Eligibility: full‑time employees working at least 72 hours per pay period; part‑time employees working at least 36 hours per pay period; part‑time employees working at least 30 hours or more on weekends only.