Client Medical Liaison

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Full Time Lexington Park, MD, US

Salary Range: $22.00 To $23.00 Hourly

DEPARTMENT
:
Nursing

FSLA CLASSIFICATION
:
Non-Exempt

SALARY:$22/hr.

- $23/hr.

Founded in 1975, The Arc Southern Chesapeake, formally known as The Arc Southern Maryland, is a private 501(c)(3) organization, affiliated at the national level with The Arc of the United States, the world’s largest gr ass roots organization of, and for, people with intellectual and developmental disabilities. While our name is new, we’re committed to the same enduring mission. The Arc is on the front lines to ensure that people with intellectual and developmental disabilities and their families have the support and services they need to be fully engaged in their communities.

The Arc works with its federation of state and local chapters to create an impressive network of human service agencies ensuring they have the strongest civil rights advocates promoting and protecting their needs at all levels.

The Arc's nationwide network of chapters provides a wide range of human services and other supports to people with I/DD and their family members, including individual and public policy advocacy and residential, educational, and vocational services that let people with I/DD participate and be included in their communities. In addition, many of our chapters provide person-centered and financial planning, recreational activities, and other supports that meet the unique needs of people with I/DD and their families.

As our organization has grown to serve Anne Arundel County and surrounding communities, our name has evolved to better reflect the region we serve today.

The Client Medical Liaison serves as a critical bridge between healthcare providers, clients, and internal teams to ensure the delivery of high-quality medical services and support. This role involves understanding client needs, interpreting complex medical information, and facilitating effective communication to optimize patient outcomes. The liaison will collaborate closely with medical professionals, care coordinators, and administrative staff to streamline processes and resolve any issues that arise.

By maintaining up-to-date knowledge of healthcare regulations and industry best practices, the liaison ensures compliance and promotes continuous improvement. Ultimately, this position aims to enhance client satisfaction and foster strong, trust-based relationships within the healthcare environment. In this role, you will become the advocate for the client.

Responsibilities:

• Act as the primary point of contact for clients regarding medical inquiries and service coordination of specialized medical treatment.
• Facilitate communication between healthcare providers, clients, and internal teams to ensure clarity and accuracy of medical information.
• Records patient medical history, vital statistics, and information, such as test results in medical records.
• Prepares treatment rooms for patient examinations, keeping the rooms neat and clean.
• Interviews patients to obtain medical information and measures their vital signs, weight, and height.
• Shows patients to examination rooms and prepares them for the physician.
• Prepares and administers medications as directed by a physician.
• Coordinate and schedule medical appointments, follow-ups, and consultations as needed.
• Assist in the interpretation and explanation of medical reports, treatment plans, and healthcare policies to clients.
• Monitor client cases to ensure timely delivery of services and address any concerns or barriers to care.
• Collaborate with…